Have you tried this one from the 'Chinese Webshops' thread?quote:Op dinsdag 8 september 2015 09:47 schreef alwaysonhold het volgende:
I am planning to buy an Sjcam sj4000 wifi on your site. Do you have a nice discount code for 10% off? Please pm me!!
SPOILEROm spoilers te kunnen lezen moet je zijn ingelogd. Je moet je daarvoor eerst gratis Registreren. Ook kun je spoilers niet lezen als je een ban hebt.
quote:Op dinsdag 8 september 2015 10:20 schreef EugeneKrabs het volgende:
[..]
Have you tried this one from the 'Chinese Webshops' thread?werkt helaas nietSPOILEROm spoilers te kunnen lezen moet je zijn ingelogd. Je moet je daarvoor eerst gratis Registreren. Ook kun je spoilers niet lezen als je een ban hebt.![]()
Hi, sorry ,this is the lowest pricequote:Op dinsdag 8 september 2015 09:47 schreef alwaysonhold het volgende:
I am planning to buy an Sjcam sj4000 wifi on your site. Do you have a nice discount code for 10% off? Please pm me!!
Okquote:Op dinsdag 8 september 2015 10:57 schreef Gearbest het volgende:
[..]
Hi, sorry ,this is the lowest price
http://www.gearbest.com/action-cameras/pp_230849.html
Hi, thanks for your support , there are some coupon for the xiaomi redmi note 2quote:Op woensdag 9 september 2015 21:21 schreef N22 het volgende:
I have a question regarding the Xiaomi Redmi Note 2. Is "Local standard shipping" really the only available shipping method?
[ afbeelding ]I'd rather pay some extra for faster shipping, preferably by a well known courier, and especially for tracking of the parcel.
My compliments to you for the price at which you are offering the Xiaomi Redmi Note 2
Hi, sorry , not sure that ,but you can order it now in the HK warehouse ,it's also faster.quote:Op woensdag 9 september 2015 23:04 schreef Miniem het volgende:
Hi Gearbest,
When does the Xiaomi Redmi Note 2 restock in the EU warehouse?
Hi,quote:Op donderdag 10 september 2015 01:20 schreef Qunix het volgende:
Hello Gearbest,
I have the same question but for a different product. When is "YQ8007" instock in the EU warehouse? (sku: 136185501)
Do you know if you will sell the next version, "YQ8008" in your webshop?
Thank you.
Sorry, I mean the Xiaomi Redmi Pro 2. When is that in stock @ the EU warehouse?quote:Op donderdag 10 september 2015 08:13 schreef Gearbest het volgende:
[..]
Hi, sorry , not sure that ,but you can order it now in the HK warehouse ,it's also faster.
here are some coupon for the phone
16GB coupon:GloudsGB16 $159.99
32GB coupon:GloudsGB32 $179.99
http://www.gearbest.com/cell-phones/pp_229218.html?wid=4
Hope you will like it . thanks
It's in EU warehouse now http://www.gearbest.com/cell-phones/pp_204058.htmlquote:Op donderdag 10 september 2015 09:56 schreef Miniem het volgende:
[..]
Sorry, I mean the Xiaomi Redmi Pro 2. When is that in stock @ the EU warehouse?
Do you have a coupon for me?quote:Op donderdag 10 september 2015 10:11 schreef Gearbest het volgende:
[..]
It's in EU warehouse now http://www.gearbest.com/cell-phones/pp_204058.html
Can you tell me your order code ?quote:Op donderdag 10 september 2015 11:46 schreef Thierry92 het volgende:
When do you get new stock of the Elephant P8000 Champagne?
I ordered it on september 2 and it still isn't shipped.
Thanks.
Oke, thnx. I ordered it, hope it will ship soonquote:Op donderdag 10 september 2015 12:41 schreef Gearbest het volgende:
[..]
Sorry, there is no coupon for this one
Thank you for the answer. I will wait until it is in stock in an EU warehouse. The import costs (+50.11%) will be too much if I order it from a China warehouse.quote:Op donderdag 10 september 2015 08:16 schreef Gearbest het volgende:
[..]
Hi,
Sorry, we are trying to add more product into the EU warehouse , but you can order it now , it's in stock ,you will get it soon .
http://www.gearbest.com/cycling-gear/pp_204210.html
Thanks
Sam
I have DMed my order number.quote:Op donderdag 10 september 2015 12:42 schreef Gearbest het volgende:
[..]
Can you tell me your order code ?
Thank you for your answer and the coupon.quote:Op donderdag 10 september 2015 08:12 schreef Gearbest het volgende:
[..]
Hi, thanks for your support , there are some coupon for the xiaomi redmi note 2
16GB coupon:GloudsGB16 $159.99
32GB coupon:GloudsGB32 $179.99
Because the xiaomi redmi note 2 is in HK warehouse , so you only can choose the Local standard shipping , but don't worry about that , we will choose a best way to ship it.
I see, the Elephone P8000 is not is stock now , it will be in stock around 9.20, then we will ship it asap.quote:Op donderdag 10 september 2015 15:22 schreef Thierry92 het volgende:
[..]
I have DMed my order number.
You are welcomequote:Op donderdag 10 september 2015 23:03 schreef N22 het volgende:
[..]
Thank you for your answer and the coupon.
I just placed my order for the Xiaomi Redmi Note 2
Hi, if you want , we would declare the price , or make it as a giftquote:Op donderdag 10 september 2015 14:35 schreef Qunix het volgende:
[..]
Thank you for the answer. I will wait until it is in stock in an EU warehouse. The import costs (+50.11%) will be too much if I order it from a China warehouse.
Thanks for your feedback, and there are something we can't control, so we will choose a best way to ship it .quote:Op vrijdag 11 september 2015 12:22 schreef Fasroslis het volgende:
Why can we select a postal service if you're using another service than selected. I've the impression that chances of customs are really low with Hungary Post (to Belgium), so that's what I selected for order W1508200740185662 but you have sent it with SINGPOST (which isn't even an option) and it's probably in customs now since it's already more than 1 day in the office of exchange.
09/09/2015 19:50 Arrival at international office of exchange BEBRUA
so I'm really not happy you used another postal service without even inquiring. Same happened with order W1503180125225871 (at that time you couldn't select a courier, but I added a message telling not to use POSTNL and preferably HUNGPOST) which you sent with POSTNL (which almost always passes through customs (going to Belgium).
But you could at least inform the customer that the selected item could not be shipped with the selected method. I hope you will do this in the future.quote:Op maandag 14 september 2015 12:57 schreef Gearbest het volgende:
[..]
Thanks for your feedback, and there are something we can't control, so we will choose a best way to ship it .
Yeah, we will become better and better.quote:Op maandag 14 september 2015 14:08 schreef Fasroslis het volgende:
[..]
But you could at least inform the customer that the selected item could not be shipped with the selected method. I hope you will do this in the future.
Hi,quote:Op maandag 14 september 2015 15:14 schreef YebCar het volgende:
Dear Gearbest:
is your customer service livechat team working alone?
I've waited for 3 hours and still 35 people waiting in line.
Finally being helped....after 4,5 hours :S
en no notification sound for the chat when its ur turn.
Yeah, sorry for that ,you can choose some other product.quote:Op maandag 14 september 2015 22:01 schreef Puntje013 het volgende:
Hello gearbest, I have won a $15 coupon from the giveaway, but when I have some items in my cart with a total of 14,57 and i use the coupon I still need to pay $3,82 because the coupon says: Coupon code can only be used with one piece price, it can not be used with vip price, special offer, group deal at the same time.
iDeal?? what you mean ?quote:Op maandag 14 september 2015 23:39 schreef robinjoo1 het volgende:
Gearbest when will you add iDeal ??
It's a payment method here in the Netherlands to pay online. Some other Webshops did add this method of payment already.quote:
Ok,i see ,thanks ,we are trying to add more payment method.quote:Op dinsdag 15 september 2015 05:19 schreef RobertNL het volgende:
[..]
It's a payment method here in the Netherlands to pay online. Some other Webshops did add this method of payment already.
More information: https://www.ideal.nl/en/payer/
Until the shop offers ideal you might want to use PayPal.quote:Op maandag 14 september 2015 23:39 schreef robinjoo1 het volgende:
Gearbest when will you add iDeal ??
haha,understand now , thank you so muchquote:Op dinsdag 15 september 2015 05:25 schreef RobertNL het volgende:
[..]
Until the shop offers ideal you might want to use PayPal.
You can put money on your PayPal via ideal.
This is your tacking code:05165003363544quote:Op dinsdag 15 september 2015 14:10 schreef Miniem het volgende:
Gearbest, I cant track my phone. Order is W1509100411226518
I know, but it says unable to track.quote:Op woensdag 16 september 2015 04:14 schreef Gearbest het volgende:
[..]
This is your tacking code:05165003363544
and you can check that at here:http://www.17track.net/en/ Choose the Oneworld
Hope can help you.
Thanks
Sam
Try it again. http://www.17track.net/en(...)?nums=05165003363544quote:Op woensdag 16 september 2015 08:24 schreef Miniem het volgende:
[..]
I know, but it says unable to track.
Thank you!quote:Op woensdag 16 september 2015 08:41 schreef Gearbest het volgende:
[..]
Try it again. http://www.17track.net/en(...)?nums=05165003363544
you see , i can track
Hi,quote:Op donderdag 17 september 2015 17:16 schreef Michael-H het volgende:
Hi Gearbest!
I ordered the Cube i10 on september 11th during the Windows 10 flash sale, but it looks like the order is still processing (W1509110300211130).
Can you tell me if the tablet is in stock?
Hi, about next week it will be in stock. thanksquote:Op donderdag 17 september 2015 17:16 schreef Michael-H het volgende:
Hi Gearbest!
I ordered the Cube i10 on september 11th during the Windows 10 flash sale, but it looks like the order is still processing (W1509110300211130).
Can you tell me if the tablet is in stock?
Thanks for your suggestion.quote:Op vrijdag 18 september 2015 09:11 schreef N22 het volgende:
Will Gearbest be selling more Xiaomi Redmi Note 2 accessories in the near future?
I see you are currently only offering a leather folding/flipover case and a glass screenprotector (I am glad you are offering the latter).
I would like to see more cases/pouches available, even a simple leather pouch to put my ordered Redmi Note 2 in would suffice. If possible, I would also like to see an aluminium bumperframe made available.
SPOILEROm spoilers te kunnen lezen moet je zijn ingelogd. Je moet je daarvoor eerst gratis Registreren. Ook kun je spoilers niet lezen als je een ban hebt.
[ Bericht 33% gewijzigd door Klokov op 18-09-2015 23:05:32 ]Together We Will Live Forever
SPT / [Kettlebell #2] Simple & Sinister
quote:Op vrijdag 18 september 2015 22:55 schreef Klokov het volgende:
Hello Gearbest,
I want to purchase the following product: http://www.gearbest.com/smart-home/pp_197251.html?wid=3
When I try to use one of the $5 dollar coupons I got from registering the price increases. How is this possible?Can you PM your counpon to me? i will help you check thatSPOILEROm spoilers te kunnen lezen moet je zijn ingelogd. Je moet je daarvoor eerst gratis Registreren. Ook kun je spoilers niet lezen als je een ban hebt.
Hi,quote:Op zaterdag 19 september 2015 21:34 schreef piglet het volgende:
Hello Gearbest,
I ordered the Chuwi Vi10 tablet from the EU warehouse and it arrived very quickly.
The tablet is working great, but I seem to have one problem. The speaker on the right of the tablet is vibrating so much, that the audio from the tablet is terrible. If you turn up the sound it is so bad it hurts my ears. Because I have seen a few reviews on YouTube that don't mention this problem and don't seem to have the buzzing tinny noise from the speakers, I think it might just be this tablet.
Can you help me solve this?
Thank you very much!
quote:Op vrijdag 18 september 2015 22:55 schreef Klokov het volgende:
Hello Gearbest,
I want to purchase the following product: http://www.gearbest.com/smart-home/pp_197251.html?wid=3
When I try to use one of the $5 dollar coupons I got from registering the price increases. How is this possible?Hi,SPOILEROm spoilers te kunnen lezen moet je zijn ingelogd. Je moet je daarvoor eerst gratis Registreren. Ook kun je spoilers niet lezen als je een ban hebt.
Maybe there is something wrong with the coupon. can you send PM to me your coupon, then i will help you check that .
Have a nice day!
Sam
Hi Sam,quote:Op maandag 21 september 2015 03:23 schreef Gearbest het volgende:
[..]
Hi,
Sorry to hear that, can you tell me your order code ?I will help you contact the customer service.
Welcome ,I have talked with my colleague about your problem , you can contact our customer service, They will help you.quote:Op maandag 21 september 2015 07:19 schreef piglet het volgende:
[..]
Hi Sam,
My order code is WW1509101336236388. Thank you very much for your help.
It is one of the 10 coupons you get when you register. I have tried several of them but all of them give the same result.quote:Op maandag 21 september 2015 03:26 schreef Gearbest het volgende:
[..]
Hi,
Maybe there is something wrong with the coupon. can you send PM to me your coupon, then i will help you check that .
Have a nice day!
Sam
Ok, i see , because the product you want is discounted. the coupon you get is not for all of product.quote:Op maandag 21 september 2015 07:51 schreef Klokov het volgende:
[..]
It is one of the 10 coupons you get when you register. I have tried several of them but all of them give the same result.
Can you tell me your order code?quote:Op maandag 21 september 2015 12:42 schreef Thierry92 het volgende:
Hi Sam,
You said me Elephone p8000 champagne would get shipped today 21-09. Is it getting shipped today or when does it gets shipped?
That is: WW1509012116456064quote:Op maandag 21 september 2015 13:08 schreef Gearbest het volgende:
[..]
Can you tell me your order code?
Hi,quote:
Hi,quote:Op maandag 21 september 2015 14:42 schreef Tjacka het volgende:
Can i cancel this order?
WW1509091156564003
Hi,quote:Op maandag 21 september 2015 15:01 schreef dimmak het volgende:
I ordered 14 Sept. a TV box from the EU warehouse and it still hasn't shipped. Is there something wrong?
Order No.: WWP1509140159512524
No i want to cancel the whole order. Sorry.quote:Op dinsdag 22 september 2015 02:54 schreef Gearbest het volgende:
[..]
Hi,
The white is in stock, if you want , i can help you change it into white. and ship it asap.
the black will be in stock soon.you can tell me your opinions.
Have a nice day!
Sam
That's weird..quote:Op dinsdag 22 september 2015 03:24 schreef Gearbest het volgende:
[..]
Hi,
I have checked that, We haven't got the money from Paypal. when we get the it, will ship your order soon.
Thanks
Sam
Staat overige bij, niet toevallig een uitgestelde betaling?quote:
Daar zeg je me wat. Ik kijk het even na. Order status staat overigens ook op "paid".quote:Op woensdag 23 september 2015 01:47 schreef RobertNL het volgende:
[..]
Staat overige bij, niet toevallig een uitgestelde betaling?
Hi,quote:Op donderdag 24 september 2015 11:27 schreef PeeJie_ het volgende:
Hi Gearbest,
Can you check my order
WW1509221347489392
Is it in stock and when will it be shipped from the EU warehouse?
Thanks,
I know what went wrong Sam, it was a fault from Paypal.quote:Op dinsdag 22 september 2015 03:24 schreef Gearbest het volgende:
[..]
Hi,
I have checked that, We haven't got the money from Paypal. when we get the it, will ship your order soon.
Thanks
Sam
Hello Gearbest,quote:Op donderdag 24 september 2015 13:36 schreef Gearbest het volgende:
[..]
Hi,
Yeah, is in stock , and will be shipped soon from EU warehouse.
Have a nice day!
Sam
Hi,quote:Op donderdag 24 september 2015 23:43 schreef PeeJie_ het volgende:
[..]
Hello Gearbest,
My order has been shipped, thanks.
Do you have the Leagoo Elite 1 in stock?
And how far are you with the Doogee F3 pro?
Are these phone's coming to the EU warehouse to?
Thanks,
Sorry to hear that.quote:Op donderdag 24 september 2015 15:26 schreef dimmak het volgende:
[..]
I know what went wrong Sam, it was a fault from Paypal.
Hi,quote:Op zaterdag 26 september 2015 14:01 schreef macamba80 het volgende:
Any news when the Xiaomi redmi note 2 16gb is in stock again?
Hi,quote:Op dinsdag 29 september 2015 14:55 schreef 2Fast4You013 het volgende:
Hi Gearbest,
When will the Elephone P8000 (champagne/gold) be in stock in the EU warehouse?
In the last ticket I opend, they said after 15-sept-'15.
Thanks!
Hi,quote:Op dinsdag 29 september 2015 12:37 schreef ralph075 het volgende:
Hello Sam, can you please look at the status of my order?
I ordered on July 14th, got a shipment notification on August 10th, but 7 weeks later I still have not received the order...
Order: WW1507140619284248
Dear Sam,quote:Op woensdag 30 september 2015 03:33 schreef Gearbest het volgende:
[..]
Hi,
Not sure that, when it will be in stock , i will tell you the news.
Thanks for your support.
Sam
Hi,quote:Op woensdag 30 september 2015 09:46 schreef Miniem het volgende:
Hi Gearbest,
I have send a package back to you.
I used Paypal return, so you can get your money back from the costs to return the package.
I thought the receipt with the tracking number and the postal code was good to claim the costs.
But they are doing quite difficult, they want a prove of that te package is received at Gearbest.
They need that within 7 days, but I dont think that you will receive the package within 7 days.
Can you arrange a prove of that you received the package so that i can get my money back from the shipping costs?
W1509100411226518quote:Op donderdag 1 oktober 2015 04:19 schreef Gearbest het volgende:
[..]
Hi,
About your question, you can contact the customer service.they will give you a favor.or you can tell me your order, then i can check that .
Thanks
Sam
Hi,quote:Op donderdag 1 oktober 2015 12:21 schreef PeeJie_ het volgende:
Hi Gearbest,
Can u check order
WW1509291320158470
When I ordered my product was the product was available, currently it is out of stock, did I ordered my product on time or should I have to wait a time before it is available?
Have you read my order number?quote:Op donderdag 1 oktober 2015 04:19 schreef Gearbest het volgende:
[..]
Hi,
About your question, you can contact the customer service.they will give you a favor.or you can tell me your order, then i can check that .
Thanks
Sam
Hi,quote:
Hi,quote:Op donderdag 1 oktober 2015 12:21 schreef PeeJie_ het volgende:
Hi Gearbest,
Can u check order
WW1509291320158470
When I ordered my product was the product was available, currently it is out of stock, did I ordered my product on time or should I have to wait a time before it is available?
Hi,quote:Op zondag 4 oktober 2015 18:03 schreef Yzord het volgende:
I have a serious issue with Gearbest and i need to discuss it here.
My account was hacked. I received a mail that my emailaddress was changed to another one which was not mine. So i mailed GB 3 times(!!!) to ask them to change it back. I identified myself with my address and all other personal stuff.
3 times i got a standard reply back that they would change it, but till this day they never did it. I had funds in my account and i find it really disturbing that GB doesn't do anything about my situation.
Second, my account was secured with a very good password. So i find it really strange someone got it hacked.
I hereby ask GB to fix my account asap. Ticketnumbers are:
T15092802716
T15092703496
T15092704634
Hi,quote:Op maandag 5 oktober 2015 07:36 schreef Lolque het volgende:
Hello Gearbest,
Order W1507271055559715 was shipped in July, i still haven't received it. I was asked to wait untill the end of september and i did, but the package still hasn't arrived.
What's the next step? The ticket number is T15091432114
Thanks! Waiting...quote:Op maandag 5 oktober 2015 04:34 schreef Gearbest het volgende:
[..]
Hi,
Your order have been shipped out , and here is your tracking codeS320264733GB
Thanks for your support!
Sam
Hi Sam,quote:Op woensdag 30 september 2015 03:36 schreef Gearbest het volgende:
[..]
Hi,
Sorry to hear that , and i have contacted the customer service, they will help you check that soon.Thanks
Have a nice day!
Sam
Hi,quote:Op donderdag 15 oktober 2015 17:33 schreef ralph075 het volgende:
[..]
Hi Sam,
Thank you for your effort. I did get a quick reaction from Support Center. They asked me to wait till the 10th of October. Unfortunately the waiting didn't solve the issue, package still hasn't arrived.
Last Monday I added a reply on the support ticket, mentioning the package is still undelivered and asking for a solution (preferably a resend, as I still want to receive the product). However, since my last reply I didn't get any reaction.
Can you please knock on a door at Support Center and kindly ask if someone can have a look at Ticket# AT15093001738 that belongs to Order# WW1507140619284248?
Many thanks in advance,
Kind regards,
Ralph
Hi,quote:Op donderdag 15 oktober 2015 17:34 schreef maartend het volgende:
I opened a ticket for an item that came DOA. how long will it take for an answer? opened the ticket 4 days ago.
AT15093001738quote:Op vrijdag 16 oktober 2015 04:10 schreef Gearbest het volgende:
[..]
Hi,
Sorry for that , can you tell me your ticket ?
Sam
Hello.quote:Op vrijdag 16 oktober 2015 04:10 schreef Gearbest het volgende:
[..]
Hi,
Sorry for that , can you tell me your ticket ?
Sam
Hi,quote:Op vrijdag 16 oktober 2015 10:31 schreef maartend het volgende:
[..]
Hello.
here is my ticker number ; T15101103509
I don't know who Vaduz is, but that ticket number he/she gave is not mine.
Thank you, I did get an answer. Somehow, my first photo did not get through.quote:Op vrijdag 16 oktober 2015 10:54 schreef Gearbest het volgende:
[..]
Hi,
Haha, i see , and i have contacted the service customer, and you will get the answer soon.
Have a nice day!
Sam
You are welcome.quote:Op vrijdag 16 oktober 2015 11:11 schreef maartend het volgende:
[..]
Thank you, I did get an answer. Somehow, my first photo did not get through.
Greetings
Maarten
Yes, I need an replacement glass lens for it.quote:Op zaterdag 17 oktober 2015 03:41 schreef Gearbest het volgende:
[..]
Hi,
You mean this one ? http://www.gearbest.com/led-flashlights/pp_88906.html
Hi,quote:Op zondag 18 oktober 2015 20:35 schreef dancis het volgende:
i have a question.
I have ordered something at gearbest and is was shipped out on 12th of september , how long does it take to arrive in the netherlands?
Order No.:W1509111456363312
Other shops are much faster , i ordered later and received it 2 or 3 weeks later!
Hi,quote:Op zondag 18 oktober 2015 15:23 schreef wasdat het volgende:
Hi,
Can you please look at order WW1508121150536734 and support tickets AT15100600145 & T15091004120. Items were send at 18 august but still not received. According to 17track the package has been deliverd, but according the PostNL International tracking website it's still in transit (. I asked PostNL on twitter on 21 september about the status of the package and they told me that the package was send back. They couldn't tell me why this was done. I've been trying to get a solution but Gearbest keep telling me to wait a week and I think i've been waiting long enough now.
can you please help me ?
Mark
@Gearbest no replacements?quote:Op zaterdag 17 oktober 2015 13:29 schreef MaddoxX het volgende:
[..]
Yes, I need an replacement glass lens for it.
Hi,quote:Op maandag 19 oktober 2015 16:07 schreef ksborg het volgende:
Hello,
I have ordered a Xiaomi Mi Fan on the 3rd of june at GearBest (W1506030002276735). Unfortunately this was never delivered. I messaged back and forth with GearBest support and on the 17th of august a new order had been created to resend the fan.
Unfortunately I did not see this order in my order history, nor did I receive the fan. I'm still waiting for it.
Can you please tell me what I can do?
Thanks!
Hi,quote:Op dinsdag 20 oktober 2015 02:57 schreef Gearbest het volgende:
[..]
Hi,
Sorry to hear that , i have contacted the customer service, will give you the answer soon.
Thanks
Sam
Ok thank you very much!quote:Op dinsdag 20 oktober 2015 07:29 schreef Gearbest het volgende:
[..]
Hi,
Sorry, we will resend an new order to you.
Thanks
Sam
Sorry for that ,pls tell me your ticket , and your problem.quote:Op donderdag 15 oktober 2015 17:34 schreef maartend het volgende:
I opened a ticket for an item that came DOA. how long will it take for an answer? opened the ticket 4 days ago.
Already picked up by another person here. Now waiting for furher info.quote:Op woensdag 21 oktober 2015 09:43 schreef Gearbest het volgende:
[..]
Sorry for that ,pls tell me your ticket , and your problem.
Thanks
Sam
Welcomequote:Op woensdag 21 oktober 2015 10:21 schreef maartend het volgende:
[..]
Already picked up by another person here. Now waiting for furher info.
Thnx
Hi Sam,quote:Op vrijdag 16 oktober 2015 04:09 schreef Gearbest het volgende:
[..]
Hi,
I have contacted the customer service, you will get the answer soon.
Sorry so late.
Thanks
Sam
Hi,quote:Op maandag 26 oktober 2015 22:26 schreef Kanibanani het volgende:
Hi gearbest support,
Could you please look into order W1509031545074161? The order was placed on September 4th and shipped on September 8th. The item has not arrived and due to the new PostNL procedures I do not have a clue whether the package is in the Netherlands or whether it may have been sent back.
Thanks in advance.
quote:Op donderdag 22 oktober 2015 14:56 schreef maartend het volgende:
Ticket nr. ; T15101103509
Sent asked picture a week ago. Since then, no reply. Please pick this one up.
Dear Sam,quote:Op woensdag 30 september 2015 03:33 schreef Gearbest het volgende:
[..]
Hi,
Not sure that, when it will be in stock , i will tell you the news.
Thanks for your support.
Sam
...quote:Op dinsdag 27 oktober 2015 08:30 schreef Catch22- het volgende:
I opened a ticket, but I haven't had a reply since my last message a week ago. It's about an ecig which doesn't charge because it thinks its full. Could you look into it? T15101914761 is the ticket#
Please?quote:Op donderdag 22 oktober 2015 12:47 schreef Voszje het volgende:
Hi Gearbest!
I ordered a Xiaomi mousepad (http://www.gearbest.com/mice-keyboards/pp_203352.html), but I still have not received anything. I received an email on the 15th of September, which said my order had been shipped out. I somehow can't track the order with the shipping number, so I decided to ask it here.
My order number is WW1509110848111251. Could you please enlighten me about my order?
Thank you in advance!
Hello,quote:Op maandag 19 oktober 2015 03:42 schreef Gearbest het volgende:
[..]
Hi,
Sorry to hear that , and about your question, i have contacted the customers, you will get the answer soon.
Sorry again.
Sam
quote:Op vrijdag 16 oktober 2015 04:09 schreef Gearbest het volgende:
[..]
Hi,
I have contacted the customer service, you will get the answer soon.
Sorry so late.
Thanks
Sam
Kind reminderquote:Op maandag 26 oktober 2015 16:53 schreef ralph075 het volgende:
[..]
Hi Sam,
Once again, please:
Can you please knock on a door at Support Center and kindly ask if someone can have a look at Ticket# AT15093001738 that belongs to Order# WW1507140619284248?
They reacted to me the previous time I asked you. However, I reacted to their reply again with a question, but it never got answered (my question is from October 19th).
I like to know if I will receive a shipment notification when the re-send is being shipped. I also like to know if I will get a tracking number this time (this is a new question, I did not put that in your ticket system).
Again, many thanks in advance for your effort!
Last call.. I hoped a PayPal claim wouldn't be necessaryquote:Op dinsdag 27 oktober 2015 08:30 schreef Catch22- het volgende:
I opened a ticket, but I haven't had a reply since my last message a week ago. It's about an ecig which doesn't charge because it thinks its full. Could you look into it? T15101914761 is the ticket#
Nee, het wordt steeds stiller, vanuit Gearbest support hoor je al helemaal niks. Hier ging het even goed, maar lijkt het nu ook stil te vallen.quote:
I am sorry for lately response,and the tracking number is CN14420421217829 with CN post,and the with less than $40,we can not find the shipping info.quote:Op donderdag 22 oktober 2015 12:47 schreef Voszje het volgende:
Hi Gearbest!
I ordered a Xiaomi mousepad (http://www.gearbest.com/mice-keyboards/pp_203352.html), but I still have not received anything. I received an email on the 15th of September, which said my order had been shipped out. I somehow can't track the order with the shipping number, so I decided to ask it here.
My order number is WW1509110848111251. Could you please enlighten me about my order?
Thank you in advance!
Hello,quote:Op maandag 26 oktober 2015 13:37 schreef N22 het volgende:
Hi Gearbest,
I ordered a Ganzo G724M (Order #W1509101412201448) on September the 12th, which was shipped out on September the 14th. It's been six weeks, but I haven't received it yet.
Is there anything you can do?
Hello,quote:Op maandag 26 oktober 2015 16:53 schreef ralph075 het volgende:
[..]
Hi Sam,
Once again, please:
Can you please knock on a door at Support Center and kindly ask if someone can have a look at Ticket# AT15093001738 that belongs to Order# WW1507140619284248?
They reacted to me the previous time I asked you. However, I reacted to their reply again with a question, but it never got answered (my question is from October 19th).
I like to know if I will receive a shipment notification when the re-send is being shipped. I also like to know if I will get a tracking number this time (this is a new question, I did not put that in your ticket system).
Again, many thanks in advance for your effort!
Hello,quote:Op maandag 26 oktober 2015 22:26 schreef Kanibanani het volgende:
Hi gearbest support,
Could you please look into order W1509031545074161? The order was placed on September 4th and shipped on September 8th. The item has not arrived and due to the new PostNL procedures I do not have a clue whether the package is in the Netherlands or whether it may have been sent back.
Thanks in advance.
Hello,quote:Op donderdag 22 oktober 2015 14:56 schreef maartend het volgende:
Ticket nr. ; T15101103509
Sent asked picture a week ago. Since then, no reply. Please pick this one up.
Hello,quote:Op dinsdag 27 oktober 2015 08:30 schreef Catch22- het volgende:
I opened a ticket, but I haven't had a reply since my last message a week ago. It's about an ecig which doesn't charge because it thinks its full. Could you look into it? T15101914761 is the ticket#
Hello,quote:
Hi Sam,quote:Op dinsdag 3 november 2015 10:31 schreef Gearbest het volgende:
[..]
Hello,
sorry for lately reply.the tracking number is CN14390220091198 with CN post,which takes more time to get the product,and we can not find the shipping info when the products less than $40.and I believe you will get it soon.
sorry again.
Have a nice day!
Thank you for your answer. So, do you think I will receive the item anywhere these days? Because I have a feeling that something might went wrong. I'm waiting for quite a while already. It's a pity that it's impossible to check anything about my order...quote:Op dinsdag 3 november 2015 10:19 schreef Gearbest het volgende:
[..]
I am sorry for lately response,and the tracking number is CN14420421217829 with CN post,and the with less than $40,we can not find the shipping info.
hope that can help you!
Have a nice day!
Hello,quote:Op dinsdag 3 november 2015 21:00 schreef Voszje het volgende:
[..]
Thank you for your answer. So, do you think I will receive the item anywhere these days? Because I have a feeling that something might went wrong. I'm waiting for quite a while already. It's a pity that it's impossible to check anything about my order...
quote:Op dinsdag 3 november 2015 14:02 schreef ralph075 het volgende:
[..]
Hi Sam,
Thanks, but... no thanks... This is the untrackable trackingnumber of my initial order/shipment. That shipment is almost 3 months ago and never arrived.
I was told that the item would be resended. I was asking for a tracking for the resended shipment.
So, do you have a tracking of the new shipment of my order?
Regards,
Ralph
Hi,quote:Op dinsdag 3 november 2015 14:02 schreef ralph075 het volgende:
[..]
Hi Sam,
Thanks, but... no thanks... This is the untrackable trackingnumber of my initial order/shipment. That shipment is almost 3 months ago and never arrived.
I was told that the item would be resended. I was asking for a tracking for the resended shipment.
So, do you have a tracking of the new shipment of my order?
Regards,
Ralph
Well, that is kind of the problem. Customer support told me they would resend the order. However, I never received a new order or tracking number.quote:Op woensdag 4 november 2015 03:07 schreef Gearbest het volgende:
[..]
Hi,
sorry again,can you send me the new order number?
thanks
Hello,quote:Op woensdag 4 november 2015 14:43 schreef ralph075 het volgende:
[..]
Well, that is kind of the problem. Customer support told me they would resend the order. However, I never received a new order or tracking number.
The initial Ticket# AT15093001738 and Order# WW1507140619284248.
Never received a new one.
Kind regards,
Ralph
Thanks! I did receive a note in the ticketing system indeed. Now with information that helped me out.quote:Op donderdag 5 november 2015 07:54 schreef Gearbest het volgende:
[..]
Hello,
I am sorry for that ,and I have contact the customer service and they have checked that,and send you a ticket and you can check it.
sorry again.and can you help me close the case ?Thanks a lot.
Have a nice day!
What is soon? Another 3 days and nothing.quote:Op dinsdag 3 november 2015 10:42 schreef Gearbest het volgende:
[..]
Hello,
sorry for lately reply.
I have contact the customer service, they will check that ,and give you the answer soon.
Thanks
Have a nice day!
Hi,quote:Op vrijdag 6 november 2015 10:13 schreef maartend het volgende:
[..]
What is soon? Another 3 days and nothing.
They did just now. Thank you. Everything is oke now.quote:Op vrijdag 6 november 2015 10:35 schreef Gearbest het volgende:
[..]
Hi,
I am sorry for that again,and I understand you totally,I have contacted our customer service again and they will check it ,and give you message as soon as possible.
Have a nice day!
Hi,quote:Op zaterdag 7 november 2015 09:43 schreef Gerthoek het volgende:
Hello Gearbest,
Do you have the Leagoo Elite 1 in stock in the EU warehouse?
Great, Gert.
Hi,quote:Op vrijdag 6 november 2015 13:32 schreef maartend het volgende:
[..]
They did just now. Thank you. Everything is oke now.
Hello,quote:Op zondag 8 november 2015 19:38 schreef Folkwin het volgende:
Hi,
I've bought an Eken H9 cam! Order No.:W1511020739426104.
I've fully charged the battery, but when turning the device on it goed from 98% to 82% in around 10 seconds.
Is this normal, do I have to wait for a moment or do I have to charge it more times?
Hi,quote:Op vrijdag 6 november 2015 13:32 schreef maartend het volgende:
[..]
They did just now. Thank you. Everything is oke now.
Hello,quote:Op woensdag 11 november 2015 22:03 schreef eddepetfokt het volgende:
Hi,
Why does code 01111 fail?
[ afbeelding ]
Hello,quote:Op woensdag 11 november 2015 22:03 schreef eddepetfokt het volgende:
Hi,
Why does code 01111 fail?
[ afbeelding ]
Hello,quote:Op woensdag 11 november 2015 12:39 schreef snuffelke het volgende:
Hi,
There was a problem with the tablet 11.11 order with the coupon code. Can you please cancel mine order and refund?
WW1511110311285198
Thank you.
Hello,quote:Op woensdag 11 november 2015 18:51 schreef julius123 het volgende:
can you look into order nr: WP1507262335186538
i never received it because it went back to you.
i have info now from DPD, so maybe you can help?
Code01111 seems te be invalid when i use it during checkoutquote:Op donderdag 12 november 2015 02:39 schreef Gearbest het volgende:
[..]
Hello,
Can you tell me more details?about which product?
Thank you!
Have a nice day!
The coupon in the picture: 01111 for item: Folding card lamp funny LED cartoon image pocket bulb does not workquote:Op donderdag 12 november 2015 02:38 schreef Gearbest het volgende:
[..]
Hello,
Thank you for your info.Alright,I will help you.
But can you tell me what problem you have got?and I will try my best to help you to solve this.
Have a nice day!
Hi,quote:Op donderdag 12 november 2015 05:52 schreef eddepetfokt het volgende:
[..]
Code01111 seems te be invalid when i use it during checkout
[ afbeelding ]
Hello,quote:Op donderdag 12 november 2015 05:52 schreef RobertNL het volgende:
[..]
The coupon in the picture: 01111 for item: Folding card lamp funny LED cartoon image pocket bulb does not work
Thank you very much for the fast response. Your business is much appreciated.quote:Op donderdag 12 november 2015 02:50 schreef Gearbest het volgende:
[..]
Hello,
The customer service is dealing with the order.
Have a nice day!
Aries
Hi,quote:Op donderdag 12 november 2015 10:18 schreef snuffelke het volgende:
[..]
Thank you very much for the fast response. Your business is much appreciated.
Hi,quote:Op donderdag 12 november 2015 07:13 schreef piglet het volgende:
I had the same problem, code 01111 was not accepted at the checkout.
The package went back to you,quote:Op donderdag 12 november 2015 03:28 schreef Gearbest het volgende:
[..]
Hello,
I have contact with our customer service and she gave me the info.
The package of the order WP1507262335186538 was accepted at the order holder's address on 8th Oct. ,if the holder do not receive the package,please contact the local claims.
Thank you!
Hope that can help you
Have a nice day!
Hello,quote:Op donderdag 12 november 2015 12:36 schreef julius123 het volgende:
[..]
The package went back to you,
Dpd sent the package to orange post and they sent it to oneworld express. I have confirmation from DPD and orange post that the package had been sent back.
So maybe you could check that?
Thanks for the help.
edit:
ive sent you a PM with an email from paypal![]()
Hi,quote:Op donderdag 12 november 2015 12:36 schreef julius123 het volgende:
[..]
The package went back to you,
Dpd sent the package to orange post and they sent it to oneworld express. I have confirmation from DPD and orange post that the package had been sent back.
So maybe you could check that?
Thanks for the help.
edit:
ive sent you a PM with an email from paypal![]()
Hi,quote:Op donderdag 12 november 2015 13:58 schreef Baas_bas het volgende:
Gearbest,
When do you have the "Cheerson CX 20" in stock in the EU warehouse so I can order it and not pay for customs and only for the shipping costs?
I wanna order it but if I order it from USA warehouse I pay almost 100 dollar on top for customs, which is not worth the price. So I want to order it but only from the EU warehouse so I dont have to pay 100 bucks extra for the customs.
thanks
also thanks for "dimmak" for giving me this advice CHI / [Banggood] Cheerson CX 20 bij Banggood?
Hello,quote:Op donderdag 12 november 2015 12:36 schreef julius123 het volgende:
[..]
The package went back to you,
Dpd sent the package to orange post and they sent it to oneworld express. I have confirmation from DPD and orange post that the package had been sent back.
So maybe you could check that?
Thanks for the help.
edit:
ive sent you a PM with an email from paypal![]()
thank youquote:Op vrijdag 13 november 2015 11:09 schreef Gearbest het volgende:
[..]
Hello,
I contacted with our customer service,and I will tell you later.
yes this one http://www.gearbest.com/rc-quadcopters/pp_113550.html?wid=3quote:Op vrijdag 13 november 2015 11:05 schreef Gearbest het volgende:
Hi,
Thank you for your support our products.
http://www.gearbest.com/rc-quadcopters/pp_113550.html?wid=1
You mean this products ,right?
if yes,this product is on the way to Eu warehouse ,and it will arrived soon.
or you can make an order on the China warehouse.
Hope that can help you
Thank you!
Have a nice day!
Hi again,quote:Op maandag 26 oktober 2015 22:26 schreef Kanibanani het volgende:
Hi gearbest support,
Could you please look into order W1509031545074161? The order was placed on September 4th and shipped on September 8th. The item has not arrived and due to the new PostNL procedures I do not have a clue whether the package is in the Netherlands or whether it may have been sent back.
Thanks in advance.
Hi,quote:Op vrijdag 13 november 2015 18:19 schreef Baas_bas het volgende:
[..]
yes this one http://www.gearbest.com/rc-quadcopters/pp_113550.html?wid=3
no i dont want to order it from china because there will come about 100 bucks on top (so 300¤ for a 200¤ product)
I will wait untill it is in stock in the EU warehouse then. Thanks for restocking it in the EU warehouse though. Do you have any news on when it will happen? Also where is the EU warehouse located? Which country?
Hi,quote:Op vrijdag 13 november 2015 20:56 schreef Kanibanani het volgende:
[..]
Hi again,
Last time I went to gearbest ticket support they told me to wait till november 8th to ask any questions. I have waited and the package still had not arrived. Could you please look into this order and give me soms advice on further steps to be taken?
Thanks in advance!
Hi,quote:
Thank you! I can't wait for your message!quote:Op zaterdag 14 november 2015 01:54 schreef Gearbest het volgende:
[..]
Hi,
Alright,I was to be told that the device is on the way of EU warehouse and they will arrived soon,If arrived I will tell you on the first time,and they are arrived at the UK.
Have a nice day!
Hello,quote:Op zondag 15 november 2015 16:01 schreef wasdat het volgende:
Hello,
Can you please look at ticket AT15100600145 again ? I'm trying to get a solution for a non delivered order and on 26-10 I got the offer for a refund or resend. Because of holiday i answered to this offer on 4-11 that I would like the refund but I've still didn't receive anything.
Thanks.
Mark
I have proof for you,quote:Op zaterdag 14 november 2015 10:58 schreef Gearbest het volgende:
[..]
Hi,
I have contacted with our customer service ,and I also send the mail to them ,which one you send to me ,and you need to provide the proof of the Courier company to us to prove that the package was sent back to us gearbest,we also found that the mail you send me are required you to provide the proof.So we hope that you can provide our the proof of it.Thank you!
Have a nice day!
Hello,quote:Op maandag 16 november 2015 17:29 schreef shiznuts het volgende:
Howdy. What's actually the difference between Netherlands Post and Netherlands Post (SF), except for 0.15USD?
[ afbeelding ]
Hiquote:Op maandag 16 november 2015 12:38 schreef julius123 het volgende:
[..]
I have proof for you,
Can you give me the email adress to send it to?
Hi,quote:Op zondag 15 november 2015 10:29 schreef Baas_bas het volgende:
[..]
Thank you! I can't wait for your message!
Thanks,quote:Op dinsdag 17 november 2015 04:27 schreef Gearbest het volgende:
[..]
Hi
all right,the email address is :Aries@gearbest.com
Hello,quote:Op dinsdag 17 november 2015 23:12 schreef Catch22- het volgende:
Hi,
Do you know when order # W1511130017024397 will be shipped?
Thanks!
Could you give me an update on when it will be available in the EU warehouse plz?quote:Op dinsdag 17 november 2015 04:28 schreef Gearbest het volgende:
[..]
Hi,
Welcome,with my pleasure to help you.
Hi,quote:Op woensdag 18 november 2015 11:36 schreef maartend het volgende:
Ticketnr ; T15101103509
On 06/11 they asked me if I wanted a refund or resend. I answered ; a resend. Since then, nothing has happened. Ticket is still on processing.
Hi,quote:Op woensdag 18 november 2015 16:51 schreef Baas_bas het volgende:
[..]
Could you give me an update on when it will be available in the EU warehouse plz?
Thank you.quote:Op donderdag 19 november 2015 04:30 schreef Gearbest het volgende:
[..]
Hi,
I have contacted with our customer service.They are dealing with the problem.
Have a nice day!
what's soon? The time to shipment was said to be 3-5 days, we're 6 days in nowquote:Op woensdag 18 november 2015 06:30 schreef Gearbest het volgende:
[..]
Hello,
I have contacted with our customer service and will be shipped soon.
Thank you for your support.
Have a nice day!
Hi,quote:Op donderdag 19 november 2015 10:37 schreef Catch22- het volgende:
[..]
what's soon? The time to shipment was said to be 3-5 days, we're 6 days in now
Thank you for your reply.quote:Op donderdag 19 november 2015 06:32 schreef Gearbest het volgende:
[..]
Hi,
I am sorry for that the device is still on the way.
http://www.gearbest.com/rc-quadcopters/pp_161720.html?wid=3
How about the product?it can be available in the EU warehouse.
Thank you!
Have a nice day!
Hi,quote:Op zaterdag 21 november 2015 09:16 schreef Baas_bas het volgende:
[..]
Thank you for your reply.
I am not familiar with the new product you are recommanding, so I will have to see some reviews and I would need to compare both the products.
But right now I have heard that the Cheerson CX20 is the best so I will wait untill it comes in the EU warehouse
Tnx
I read on your site that you are not restocking the CX20, but here you said that it will be coming to the EU warehouse. So which is it?quote:Op maandag 23 november 2015 02:15 schreef Gearbest het volgende:
[..]
Hi,
Welcome,and it is pleasure that I can help you and I will update the info of the product Cheerson CX20.
Have a nice day!
Hello,quote:Op dinsdag 24 november 2015 10:46 schreef ITsEZ het volgende:
Support ticket T15111708611, I asked for a refund to my gearbest wallet, didn't hear anything since.
Hello,quote:Op dinsdag 24 november 2015 16:19 schreef Baas_bas het volgende:
[..]
I read on your site that you are not restocking the CX20, but here you said that it will be coming to the EU warehouse. So which is it?
Here it says it is NOT in stock in the EU warehousequote:Op woensdag 25 november 2015 09:50 schreef Gearbest het volgende:
[..]
Hello,
I am sorry for the lately reply.
http://www.gearbest.com/rc-quadcopters/pp_227349.html
And there are 1000 Cheerson CX - 20 will in the EU warehouse and it will arrive before the Christmas
Have a nice day!
Hello,quote:Op woensdag 25 november 2015 14:21 schreef Baas_bas het volgende:
[..]
Here it says it is NOT in stock in the EU warehouse
http://www.gearbest.com/rc-quadcopters/pp_113550.html?wid=3
I'm afraid that what you are linking me is the USA or China warehouse. When I order from there I need to probably pay an extra ¤100 for import rights and what not and that is not worth the money.
That is why I must be a 100% certain i'm ordering from the EU warehouse. So my package isnt being held by customs.
Thank you for your reply
Hello,quote:Op woensdag 25 november 2015 18:27 schreef JIT het volgende:
Hi,
Please have a look at ticket T15101305782
It's about a non delivered product, shipping date: 2015-09-21 so thats more than three months.
Thank you.
I dont really understand. Sorry.quote:Op donderdag 26 november 2015 03:01 schreef Gearbest het volgende:
[..]
Hello,
This is a screenshot of the products info,the first circle means EU warehouse and the second circle means the quantity of the in-transit inventory.Because the ocean shipping is the most slow way of shipping methods,so hope that you can wait for it.
Sorry again.
[ afbeelding ]
quote:Op zondag 29 november 2015 15:32 schreef bokje het volgende:
when will the xiaomi redmi note 3 3gb 32gb in silver be on stock in china and when in the europe warehouse?
Hello,quote:Op zondag 29 november 2015 15:32 schreef bokje het volgende:
when will the xiaomi redmi note 3 3gb 32gb in silver be on stock in china and when in the europe warehouse?
Hi,quote:Op maandag 30 november 2015 18:12 schreef KleineAap het volgende:
Please take a look at T15113015080, I had the snapup for the phone and when going to Paypal it showed for the correct price, 69USD, however now the order shows 179USD and this is what has been deducted from Paypal as well. Must be wrong.
Hello,Dear,quote:Op woensdag 18 november 2015 16:51 schreef Baas_bas het volgende:
[..]
Could you give me an update on when it will be available in the EU warehouse plz?
Order has not been delivered yet, I was very happy when I won the coupon in the gearbest giveaway, but now I am just sad.quote:Op zaterdag 31 oktober 2015 12:31 schreef Puntje013 het volgende:
Hello gearbest, my order with number W1509160308489238 has still not arrived. It was the order that I placed with the coupon that i have won here.
Hello,quote:Op vrijdag 4 december 2015 17:31 schreef JIT het volgende:
Hi again,
Please have another look at ticket T15101305782
Product is not delivered, last contact one week ago but no response jet.
Thank you.
Hello,dearquote:
Hello,quote:Op zaterdag 5 december 2015 07:28 schreef Repeteeltje het volgende:
Please look at ticket T15110309375 and T15110309311. Last responded 2 weeks ago by cs...I never received the items.
Grts
How should this help me? You give me a tracking number and then say it doesn't work.quote:Op maandag 7 december 2015 03:24 schreef Gearbest het volgende:
[..]
Hello,dear
I am sorry for lately reply.
I have checked the order number ,this order shipped with Post ,and the tracking number is CN14424826766824
But because the order is less than $40,so that we can not find the tracking info.
Hope that can help you!
Have a nice day!
Hello,Dearquote:Op donderdag 10 december 2015 10:47 schreef Darkangle het volgende:
Quick question; I've found 2 items I would like to buy at gearbest. I'm getting to the Payment & Shipping and find out you don't seem to have ideal as payment option. (this means I can't order...)
Is this coming any day soon?
Hello,Dearquote:Op dinsdag 8 december 2015 23:58 schreef Puntje013 het volgende:
[..]
How should this help me? You give me a tracking number and then say it doesn't work.
My order was placed on September 19th, so that is almost 3 months now and all you do is tell me sorry.
Like I wrote, "Ideal" (ideal) is the norm in this country, and that's not an option.quote:Op vrijdag 11 december 2015 08:50 schreef Gearbest het volgende:
[..]
Hello,Dear
Thank you for your support and there are the ways of the payment & shipping.Can you tell me what methods of you using to make an order .Thank you !
http://www.gearbest.com/m-promotion-active-203.html
There is a link about the Christmas,and maybe you can get some surprise.
[ afbeelding ]
[ afbeelding ]
Why would you want to use IDeal? Zero customer protection. Just open a PayPal account.quote:Op vrijdag 11 december 2015 10:58 schreef Darkangle het volgende:
[..]
Like I wrote, "Ideal" (ideal) is the norm in this country, and that's not an option.
My question was and is "when will Ideal payment be an option?".
It's not that strange a question, since it's not hard to implement and other china shops have it too (for example banggood).
I'm not asking about paypal, I don't care to explain why I'd use Ideal, I'm asking if/when the possibility to do so will be there.quote:Op vrijdag 11 december 2015 11:12 schreef Catch22- het volgende:
[..]
Why would you want to use IDeal? Zero customer protection. Just open a PayPal account.
Hello,quote:Op vrijdag 11 december 2015 15:27 schreef maartend het volgende:
replacement gorillaglass screen arrived today. Gues what, broken too. What do you expect when it is packged with nothing around it, just an enveloppe
So this time, I'll go for a refund.
I know you can not find the tracking, but I can not find my package.quote:Op vrijdag 11 december 2015 08:52 schreef Gearbest het volgende:
[..]
Hello,Dear
The order is less than $40 so that we can not find the tracking info.Sorry for that.
Hello,quote:Op maandag 14 december 2015 11:41 schreef ADconvertor het volgende:
with is the standard possibilyty if one is nog sattisfied
It is even getting worse. I ordered in EU warehouse but they want me to send it back to china on my expences. Not acceptable at all!!quote:Op dinsdag 15 december 2015 04:17 schreef Gearbest het volgende:
[..]
Hello,
Thank you for your feedback and I have contacted with our customer services,they are dealing with this issue.
Sorry for that
Best regards
More then ten days later.....quote:Op dinsdag 15 december 2015 09:33 schreef ADconvertor het volgende:
[..]
It is even getting worse. I ordered in EU warehouse but they want me to send it back to china on my expences. Not acceptable at all!!
At this moment I want to warn people on Fok Forum for ttis way of treating the aftersales by Gearbest.
I even doubt if this is according to eu regulations.
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