[Gearbest] Webcare

quote:

Op vrijdag 18 september 2015 22:55 schreef Klokov het volgende:
Hello Gearbest,

I want to purchase the following product: http://www.gearbest.com/smart-home/pp_197251.html?wid=3
When I try to use one of the $5 dollar coupons I got from registering the price increases. How is this possible?

SPOILER

Om spoilers te kunnen lezen moet je zijn ingelogd. Je moet je daarvoor eerst gratis Registreren. Ook kun je spoilers niet lezen als je een ban hebt.

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Op zaterdag 19 september 2015 21:34 schreef piglet het volgende:
Hello Gearbest,

I ordered the Chuwi Vi10 tablet from the EU warehouse and it arrived very quickly.
The tablet is working great, but I seem to have one problem. The speaker on the right of the tablet is vibrating so much, that the audio from the tablet is terrible. If you turn up the sound it is so bad it hurts my ears. Because I have seen a few reviews on YouTube that don't mention this problem and don't seem to have the buzzing tinny noise from the speakers, I think it might just be this tablet.
Can you help me solve this?

Thank you very much!

quote:

Op vrijdag 18 september 2015 22:55 schreef Klokov het volgende:
Hello Gearbest,

I want to purchase the following product: http://www.gearbest.com/smart-home/pp_197251.html?wid=3
When I try to use one of the $5 dollar coupons I got from registering the price increases. How is this possible?

SPOILER

Om spoilers te kunnen lezen moet je zijn ingelogd. Je moet je daarvoor eerst gratis Registreren. Ook kun je spoilers niet lezen als je een ban hebt.

quote:

Op maandag 21 september 2015 07:19 schreef piglet het volgende:

[..]

Hi Sam,

My order code is WW1509101336236388. Thank you very much for your help.

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Op maandag 21 september 2015 07:51 schreef Klokov het volgende:

[..]

It is one of the 10 coupons you get when you register. I have tried several of them but all of them give the same result.

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Op maandag 21 september 2015 12:42 schreef Thierry92 het volgende:
Hi Sam,

You said me Elephone p8000 champagne would get shipped today 21-09. Is it getting shipped today or when does it gets shipped?

quote:

Op maandag 21 september 2015 13:51 schreef Thierry92 het volgende:

[..]

That is: WW1509012116456064

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Op maandag 21 september 2015 14:42 schreef Tjacka het volgende:
Can i cancel this order?

WW1509091156564003

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Op maandag 21 september 2015 15:01 schreef dimmak het volgende:
I ordered 14 Sept. a TV box from the EU warehouse and it still hasn't shipped. Is there something wrong?

Order No.: WWP1509140159512524

quote:

Op donderdag 24 september 2015 11:27 schreef PeeJie_ het volgende:
Hi Gearbest,

Can you check my order

WW1509221347489392

Is it in stock and when will it be shipped from the EU warehouse?

Thanks,

quote:

Op donderdag 24 september 2015 23:43 schreef PeeJie_ het volgende:

[..]

Hello Gearbest,

My order has been shipped, thanks.

Do you have the Leagoo Elite 1 in stock?
And how far are you with the Doogee F3 pro?

Are these phone's coming to the EU warehouse to?

Thanks,

quote:

Op donderdag 24 september 2015 15:26 schreef dimmak het volgende:

[..]

I know what went wrong Sam, it was a fault from Paypal.

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Op zaterdag 26 september 2015 14:01 schreef macamba80 het volgende:
Any news when the Xiaomi redmi note 2 16gb is in stock again?

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Op dinsdag 29 september 2015 14:55 schreef 2Fast4You013 het volgende:
Hi Gearbest,

When will the Elephone P8000 (champagne/gold) be in stock in the EU warehouse?
In the last ticket I opend, they said after 15-sept-'15.

Thanks!

quote:

Op dinsdag 29 september 2015 12:37 schreef ralph075 het volgende:
Hello Sam, can you please look at the status of my order?

I ordered on July 14th, got a shipment notification on August 10th, but 7 weeks later I still have not received the order...

Order: WW1507140619284248

quote:

Op woensdag 30 september 2015 09:46 schreef Miniem het volgende:
Hi Gearbest,

I have send a package back to you.
I used Paypal return, so you can get your money back from the costs to return the package.
I thought the receipt with the tracking number and the postal code was good to claim the costs.
But they are doing quite difficult, they want a prove of that te package is received at Gearbest.
They need that within 7 days, but I dont think that you will receive the package within 7 days.

Can you arrange a prove of that you received the package so that i can get my money back from the shipping costs?

quote:

Op donderdag 1 oktober 2015 12:21 schreef PeeJie_ het volgende:
Hi Gearbest,

Can u check order
WW1509291320158470

When I ordered my product was the product was available, currently it is out of stock, did I ordered my product on time or should I have to wait a time before it is available?

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Op donderdag 1 oktober 2015 09:49 schreef Miniem het volgende:

[..]

W1509100411226518

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Op donderdag 1 oktober 2015 12:21 schreef PeeJie_ het volgende:
Hi Gearbest,

Can u check order
WW1509291320158470

When I ordered my product was the product was available, currently it is out of stock, did I ordered my product on time or should I have to wait a time before it is available?

quote:

Op zondag 4 oktober 2015 18:03 schreef Yzord het volgende:
I have a serious issue with Gearbest and i need to discuss it here.

My account was hacked. I received a mail that my emailaddress was changed to another one which was not mine. So i mailed GB 3 times(!!!) to ask them to change it back. I identified myself with my address and all other personal stuff.

3 times i got a standard reply back that they would change it, but till this day they never did it. I had funds in my account and i find it really disturbing that GB doesn't do anything about my situation.

Second, my account was secured with a very good password. So i find it really strange someone got it hacked.

I hereby ask GB to fix my account asap. Ticketnumbers are:

T15092802716
T15092703496
T15092704634

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Op maandag 5 oktober 2015 07:36 schreef Lolque het volgende:
Hello Gearbest,
Order W1507271055559715 was shipped in July, i still haven't received it. I was asked to wait untill the end of september and i did, but the package still hasn't arrived.
What's the next step? The ticket number is T15091432114

quote:

Op maandag 5 oktober 2015 20:33 schreef PeeJie_ het volgende:

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Thanks! Waiting...