[Gearbest] Webcare

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Op donderdag 24 september 2015 23:43 schreef PeeJie_ het volgende:

[..]

Hello Gearbest,

My order has been shipped, thanks.

Do you have the Leagoo Elite 1 in stock?
And how far are you with the Doogee F3 pro?

Are these phone's coming to the EU warehouse to?

Thanks,

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Op donderdag 24 september 2015 15:26 schreef dimmak het volgende:

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I know what went wrong Sam, it was a fault from Paypal.

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Op zaterdag 26 september 2015 14:01 schreef macamba80 het volgende:
Any news when the Xiaomi redmi note 2 16gb is in stock again?

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Op dinsdag 29 september 2015 14:55 schreef 2Fast4You013 het volgende:
Hi Gearbest,

When will the Elephone P8000 (champagne/gold) be in stock in the EU warehouse?
In the last ticket I opend, they said after 15-sept-'15.

Thanks!

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Op dinsdag 29 september 2015 12:37 schreef ralph075 het volgende:
Hello Sam, can you please look at the status of my order?

I ordered on July 14th, got a shipment notification on August 10th, but 7 weeks later I still have not received the order...

Order: WW1507140619284248

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Op woensdag 30 september 2015 09:46 schreef Miniem het volgende:
Hi Gearbest,

I have send a package back to you.
I used Paypal return, so you can get your money back from the costs to return the package.
I thought the receipt with the tracking number and the postal code was good to claim the costs.
But they are doing quite difficult, they want a prove of that te package is received at Gearbest.
They need that within 7 days, but I dont think that you will receive the package within 7 days.

Can you arrange a prove of that you received the package so that i can get my money back from the shipping costs?

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Op donderdag 1 oktober 2015 12:21 schreef PeeJie_ het volgende:
Hi Gearbest,

Can u check order
WW1509291320158470

When I ordered my product was the product was available, currently it is out of stock, did I ordered my product on time or should I have to wait a time before it is available?

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Op donderdag 1 oktober 2015 09:49 schreef Miniem het volgende:

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W1509100411226518

quote:

Op donderdag 1 oktober 2015 12:21 schreef PeeJie_ het volgende:
Hi Gearbest,

Can u check order
WW1509291320158470

When I ordered my product was the product was available, currently it is out of stock, did I ordered my product on time or should I have to wait a time before it is available?

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Op zondag 4 oktober 2015 18:03 schreef Yzord het volgende:
I have a serious issue with Gearbest and i need to discuss it here.

My account was hacked. I received a mail that my emailaddress was changed to another one which was not mine. So i mailed GB 3 times(!!!) to ask them to change it back. I identified myself with my address and all other personal stuff.

3 times i got a standard reply back that they would change it, but till this day they never did it. I had funds in my account and i find it really disturbing that GB doesn't do anything about my situation.

Second, my account was secured with a very good password. So i find it really strange someone got it hacked.

I hereby ask GB to fix my account asap. Ticketnumbers are:

T15092802716
T15092703496
T15092704634

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Op maandag 5 oktober 2015 07:36 schreef Lolque het volgende:
Hello Gearbest,
Order W1507271055559715 was shipped in July, i still haven't received it. I was asked to wait untill the end of september and i did, but the package still hasn't arrived.
What's the next step? The ticket number is T15091432114

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Op maandag 5 oktober 2015 20:33 schreef PeeJie_ het volgende:

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Thanks! Waiting...