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Why can we select a postal service if you're using another service than selected. I've the impression that chances of customs are really low with Hungary Post (to Belgium), so that's what I selected for order W1508200740185662 but you have sent it with SINGPOST (which isn't even an option) and it's probably in customs now since it's already more than 1 day in the office of exchange.
09/09/2015 19:50 Arrival at international office of exchange BEBRUA
so I'm really not happy you used another postal service without even inquiring. Same happened with order W1503180125225871 (at that time you couldn't select a courier, but I added a message telling not to use POSTNL and preferably HUNGPOST) which you sent with POSTNL (which almost always passes through customs (going to Belgium).
09/09/2015 19:50 Arrival at international office of exchange BEBRUA
so I'm really not happy you used another postal service without even inquiring. Same happened with order W1503180125225871 (at that time you couldn't select a courier, but I added a message telling not to use POSTNL and preferably HUNGPOST) which you sent with POSTNL (which almost always passes through customs (going to Belgium).
Thanks for your feedback, and there are something we can't control, so we will choose a best way to ship it .quote:Op vrijdag 11 september 2015 12:22 schreef Fasroslis het volgende:
Why can we select a postal service if you're using another service than selected. I've the impression that chances of customs are really low with Hungary Post (to Belgium), so that's what I selected for order W1508200740185662 but you have sent it with SINGPOST (which isn't even an option) and it's probably in customs now since it's already more than 1 day in the office of exchange.
09/09/2015 19:50 Arrival at international office of exchange BEBRUA
so I'm really not happy you used another postal service without even inquiring. Same happened with order W1503180125225871 (at that time you couldn't select a courier, but I added a message telling not to use POSTNL and preferably HUNGPOST) which you sent with POSTNL (which almost always passes through customs (going to Belgium).
But you could at least inform the customer that the selected item could not be shipped with the selected method. I hope you will do this in the future.quote:
[..]
Thanks for your feedback, and there are something we can't control, so we will choose a best way to ship it .
Dear Gearbest:
is your customer service livechat team working alone?
I've waited for 3 hours and still 35 people waiting in line.
Finally being helped....after 4,5 hours :S
en no notification sound for the chat when its ur turn.
[ Bericht 16% gewijzigd door YebCar op 14-09-2015 22:24:42 ]
is your customer service livechat team working alone?
I've waited for 3 hours and still 35 people waiting in line.
Finally being helped....after 4,5 hours :S
en no notification sound for the chat when its ur turn.
[ Bericht 16% gewijzigd door YebCar op 14-09-2015 22:24:42 ]
Hello gearbest, I have won a $15 coupon from the giveaway, but when I have some items in my cart with a total of 14,57 and i use the coupon I still need to pay $3,82 because the coupon says: Coupon code can only be used with one piece price, it can not be used with vip price, special offer, group deal at the same time.
Yeah, we will become better and better.quote:
[..]
But you could at least inform the customer that the selected item could not be shipped with the selected method. I hope you will do this in the future.
Hi,quote:Op maandag 14 september 2015 15:14 schreef YebCar het volgende:
Dear Gearbest:
is your customer service livechat team working alone?
I've waited for 3 hours and still 35 people waiting in line.
Finally being helped....after 4,5 hours :S
en no notification sound for the chat when its ur turn.
Sorry for that , the customer service is very busy every day. you know there are many problem need to solve. any question you can tell me at here ,i will try my best to help you .
Thanks
Sam
Yeah, sorry for that ,you can choose some other product.quote:
Hello gearbest, I have won a $15 coupon from the giveaway, but when I have some items in my cart with a total of 14,57 and i use the coupon I still need to pay $3,82 because the coupon says: Coupon code can only be used with one piece price, it can not be used with vip price, special offer, group deal at the same time.
iDeal?? what you mean ?quote:
Gearbest when will you add iDeal ??
It's a payment method here in the Netherlands to pay online. Some other Webshops did add this method of payment already.quote:
More information: https://www.ideal.nl/en/payer/
MisterTao.com / Buyincoins - recommender: RobertNL
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
Ok,i see ,thanks ,we are trying to add more payment method.quote:Op dinsdag 15 september 2015 05:19 schreef RobertNL het volgende:
[..]
It's a payment method here in the Netherlands to pay online. Some other Webshops did add this method of payment already.
More information: https://www.ideal.nl/en/payer/
Until the shop offers ideal you might want to use PayPal.quote:
Gearbest when will you add iDeal ??
You can put money on your PayPal via ideal.
MisterTao.com / Buyincoins - recommender: RobertNL
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
haha,understand now , thank you so muchquote:
[..]
Until the shop offers ideal you might want to use PayPal.
You can put money on your PayPal via ideal.
This is your tacking code:05165003363544quote:
Gearbest, I cant track my phone. Order is W1509100411226518
and you can check that at here:http://www.17track.net/en/ Choose the Oneworld
Hope can help you.
Thanks
Sam
I know, but it says unable to track.quote:
[..]
This is your tacking code:05165003363544
and you can check that at here:http://www.17track.net/en/ Choose the Oneworld
Hope can help you.
Thanks
Sam
Try it again. http://www.17track.net/en(...)?nums=05165003363544quote:
[..]
I know, but it says unable to track.
you see , i can track
Thank you!quote:
[..]
Try it again. http://www.17track.net/en(...)?nums=05165003363544
you see , i can track
Hi Gearbest!
I ordered the Cube i10 on september 11th during the Windows 10 flash sale, but it looks like the order is still processing (W1509110300211130).
Can you tell me if the tablet is in stock?
I ordered the Cube i10 on september 11th during the Windows 10 flash sale, but it looks like the order is still processing (W1509110300211130).
Can you tell me if the tablet is in stock?
Hi,quote:
Hi Gearbest!
I ordered the Cube i10 on september 11th during the Windows 10 flash sale, but it looks like the order is still processing (W1509110300211130).
Can you tell me if the tablet is in stock?
Sorry, the tablet is sitill out of stock now ,but will be in stock soon ,then we will ship your order at first time.
Thanks for your support
Sam
Hi, about next week it will be in stock. thanksquote:
Hi Gearbest!
I ordered the Cube i10 on september 11th during the Windows 10 flash sale, but it looks like the order is still processing (W1509110300211130).
Can you tell me if the tablet is in stock?
Will Gearbest be selling more Xiaomi Redmi Note 2 accessories in the near future?
I see you are currently only offering a leather folding/flipover case and a glass screenprotector (I am glad you are offering the latter).
I would like to see more cases/pouches available, even a simple leather pouch to put my ordered Redmi Note 2 in would suffice. If possible, I would also like to see an aluminium bumperframe made available.
I see you are currently only offering a leather folding/flipover case and a glass screenprotector (I am glad you are offering the latter).
I would like to see more cases/pouches available, even a simple leather pouch to put my ordered Redmi Note 2 in would suffice. If possible, I would also like to see an aluminium bumperframe made available.
Op de dementie-afdeling bestaat elke avondmaaltijd uit vergeten groenten
Thanks for your suggestion.quote:
Will Gearbest be selling more Xiaomi Redmi Note 2 accessories in the near future?
I see you are currently only offering a leather folding/flipover case and a glass screenprotector (I am glad you are offering the latter).
I would like to see more cases/pouches available, even a simple leather pouch to put my ordered Redmi Note 2 in would suffice. If possible, I would also like to see an aluminium bumperframe made available.
We will add more accessories of xiaomi redmi note 2 , but not sure when. if we have i will inform you .
Have a nice day!
Sam
