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The place to be als het gaat over Chinese webshops.
Please take a look at T15113015080, I had the snapup for the phone and when going to Paypal it showed for the correct price, 69USD, however now the order shows 179USD and this is what has been deducted from Paypal as well. Must be wrong.
Hi,quote:Op maandag 30 november 2015 18:12 schreef KleineAap het volgende:
Please take a look at T15113015080, I had the snapup for the phone and when going to Paypal it showed for the correct price, 69USD, however now the order shows 179USD and this is what has been deducted from Paypal as well. Must be wrong.
I have contacted with our customer service and they are dealing with this problem.
Sorry for that .
The reason for that it is because of the limited time and quantity of the promotion products.
Have a nice day!
Hello,Dear,quote:
[..]
Could you give me an update on when it will be available in the EU warehouse plz?
You can get the product Cheerson CX - 20 in EU warehouse now.
http://www.gearbest.com/rc-quadcopters/pp_227349.html?wid=3
Have a nice day!
Hi again,
Please have another look at ticket T15101305782
Product is not delivered, last contact one week ago but no response jet.
Thank you.
Please have another look at ticket T15101305782
Product is not delivered, last contact one week ago but no response jet.
Thank you.
Order has not been delivered yet, I was very happy when I won the coupon in the gearbest giveaway, but now I am just sad.quote:
Hello gearbest, my order with number W1509160308489238 has still not arrived. It was the order that I placed with the coupon that i have won here.
Please look at ticket T15110309375 and T15110309311. Last responded 2 weeks ago by cs...I never received the items.
Grts
Grts
Hello，quote:Op vrijdag 4 december 2015 17:31 schreef JIT het volgende:
Hi again,
Please have another look at ticket T15101305782
Product is not delivered, last contact one week ago but no response jet.
Thank you.
I am sorry for lately response ,and I will help you contact with our customer services .
Have a nice day!
Hello,dearquote:
I am sorry for lately reply.
I have checked the order number ,this order shipped with Post ,and the tracking number is CN14424826766824
But because the order is less than $40,so that we can not find the tracking info.
Hope that can help you!
Have a nice day!
Hello,quote:
Please look at ticket T15110309375 and T15110309311. Last responded 2 weeks ago by cs...I never received the items.
Grts
I am sorry for lately reply.
I have contacted with our customer services,they are dealing with the problem.
Hope that can help you !
Have a nice day!
How should this help me? You give me a tracking number and then say it doesn't work.quote:
[..]
Hello,dear
I am sorry for lately reply.
I have checked the order number ,this order shipped with Post ,and the tracking number is CN14424826766824
But because the order is less than $40,so that we can not find the tracking info.
Hope that can help you!
Have a nice day!
My order was placed on September 19th, so that is almost 3 months now and all you do is tell me sorry.
Quick question; I've found 2 items I would like to buy at gearbest. I'm getting to the Payment & Shipping and find out you don't seem to have ideal as payment option. (this means I can't order...)
Is this coming any day soon?
Is this coming any day soon?
Als je te stom bent om inhoudelijk te reageren, kan je natuurlijk altijd nog de spelling/gramatica gaan lopen afzeiken om toch nog te kunnen doen alsof je meedoet.
Hello,Dearquote:
Quick question; I've found 2 items I would like to buy at gearbest. I'm getting to the Payment & Shipping and find out you don't seem to have ideal as payment option. (this means I can't order...)
Is this coming any day soon?
Thank you for your support and there are the ways of the payment & shipping.Can you tell me what methods of you using to make an order .Thank you !
http://www.gearbest.com/m-promotion-active-203.html
There is a link about the Christmas,and maybe you can get some surprise.
Hello,Dearquote:Op dinsdag 8 december 2015 23:58 schreef Puntje013 het volgende:
[..]
How should this help me? You give me a tracking number and then say it doesn't work.
My order was placed on September 19th, so that is almost 3 months now and all you do is tell me sorry.
The order is less than $40 so that we can not find the tracking info.Sorry for that.
Dear all
Xiaomi redmi note 3 are on the way of EU warehouse and they can arrived at before the Christmas and they are also in the Christmas promotion activity.
http://www.gearbest.com/m-promotion-active-203.html
Happy Christmas all guys.
Xiaomi redmi note 3 are on the way of EU warehouse and they can arrived at before the Christmas and they are also in the Christmas promotion activity.
http://www.gearbest.com/m-promotion-active-203.html
Happy Christmas all guys.
Like I wrote, "Ideal" (ideal) is the norm in this country, and that's not an option.quote:
[..]
Hello,Dear
Thank you for your support and there are the ways of the payment & shipping.Can you tell me what methods of you using to make an order .Thank you !
http://www.gearbest.com/m-promotion-active-203.html
There is a link about the Christmas,and maybe you can get some surprise.
[ afbeelding ]
[ afbeelding ]
My question was and is "when will Ideal payment be an option?".
It's not that strange a question, since it's not hard to implement and other china shops have it too (for example banggood).
Als je te stom bent om inhoudelijk te reageren, kan je natuurlijk altijd nog de spelling/gramatica gaan lopen afzeiken om toch nog te kunnen doen alsof je meedoet.
Why would you want to use IDeal? Zero customer protection. Just open a PayPal account.quote:
[..]
Like I wrote, "Ideal" (ideal) is the norm in this country, and that's not an option.
My question was and is "when will Ideal payment be an option?".
It's not that strange a question, since it's not hard to implement and other china shops have it too (for example banggood).
Heel veel groetjes, Catch22
En zoals mijn opa zei: "Al is het meisje nog zo mooi, haar poep stinkt ook". Rust Zacht opa..
Met GHB nooit meer nee
Storneren een optie?
En zoals mijn opa zei: "Al is het meisje nog zo mooi, haar poep stinkt ook". Rust Zacht opa..
Met GHB nooit meer nee
Storneren een optie?
I'm not asking about paypal, I don't care to explain why I'd use Ideal, I'm asking if/when the possibility to do so will be there.quote:Op vrijdag 11 december 2015 11:12 schreef Catch22- het volgende:
[..]
Why would you want to use IDeal? Zero customer protection. Just open a PayPal account.
I do get your point, and thank you for replying, but it's slightly off course (I don't want it to become a usability discussion).
Als je te stom bent om inhoudelijk te reageren, kan je natuurlijk altijd nog de spelling/gramatica gaan lopen afzeiken om toch nog te kunnen doen alsof je meedoet.
replacement gorillaglass screen arrived today. Gues what, broken too. What do you expect when it is packged with nothing around it, just an enveloppe
So this time, I'll go for a refund.
So this time, I'll go for a refund.
Hello,quote:
replacement gorillaglass screen arrived today. Gues what, broken too. What do you expect when it is packged with nothing around it, just an enveloppe
So this time, I'll go for a refund.
I am sorry for this situation.
whatever,if you have any problem ,we will try our best to help you
Have a nice day!
I know you can not find the tracking, but I can not find my package.quote:
[..]
Hello,Dear
The order is less than $40 so that we can not find the tracking info.Sorry for that.
So how about a resend?
It has been 3 months now.
Hello Sam,
I orderd DOOGEE Y100X 2.5D Corning Gorilla Glass Android 5.0 3G. I needed the phone fast so I orderd in EU Warehouse (and it was in stock) . It took 15 days! before delivery. (11-24-2015)
Needed the phone (old one was almost dead) so I started using it even when I had some difficulties with the touchscreen. Later I realized/find out that there was a blind spot in the screen. I made a support claim at 12-6-2015 and it took them till today (12-14-2015) to tell me I can send it back on my expences (with is the standard possibilyty if one is nog sattisfied). In this case I recieved a not good working product. I think Gearbest should do better.
Ticket number is T15120658889
I orderd DOOGEE Y100X 2.5D Corning Gorilla Glass Android 5.0 3G. I needed the phone fast so I orderd in EU Warehouse (and it was in stock) . It took 15 days! before delivery. (11-24-2015)
Needed the phone (old one was almost dead) so I started using it even when I had some difficulties with the touchscreen. Later I realized/find out that there was a blind spot in the screen. I made a support claim at 12-6-2015 and it took them till today (12-14-2015) to tell me I can send it back on my expences (with is the standard possibilyty if one is nog sattisfied). In this case I recieved a not good working product. I think Gearbest should do better.
Ticket number is T15120658889
Hello,quote:
with is the standard possibilyty if one is nog sattisfied
Thank you for your feedback and I have contacted with our customer services,they are dealing with this issue.
Sorry for that
Best regards
It is even getting worse. I ordered in EU warehouse but they want me to send it back to china on my expences. Not acceptable at all!!quote:
[..]
Hello,
Thank you for your feedback and I have contacted with our customer services,they are dealing with this issue.
Sorry for that
Best regards
At this moment I want to warn people on Fok Forum for ttis way of treating the aftersales by Gearbest.
I even doubt if this is according to eu regulations.
Ticketnr ; T15101103509
New one arrived.
Also broken. Why don't you guys put it in some cardboard before sending it.
Refund please.
New one arrived.
Also broken. Why don't you guys put it in some cardboard before sending it.
Refund please.
Dear Gearbest,
My phone which I ordered on September 30, the Oukitel U10, this morning had a very small crack when I picked my phone out of the car holder. Tonight, when I was just eating, the phone was on the table, I have sent a message and put it back. When I picked him up from the table when we left, the touchscreen did not work at all and there is a crack in the upper right to the left bottom. Everything to the right of the section won't work anymore (touchscreen). The phone is never fallen on the ground and I'm pretty careful with my phone, so how this could happen is beyond me.
Is there a good way to solve this?
Order no.: WW1509291320158470
My phone which I ordered on September 30, the Oukitel U10, this morning had a very small crack when I picked my phone out of the car holder. Tonight, when I was just eating, the phone was on the table, I have sent a message and put it back. When I picked him up from the table when we left, the touchscreen did not work at all and there is a crack in the upper right to the left bottom. Everything to the right of the section won't work anymore (touchscreen). The phone is never fallen on the ground and I'm pretty careful with my phone, so how this could happen is beyond me.
Is there a good way to solve this?
Order no.: WW1509291320158470
Wie niet dom is moet slim zijn!
Hi Gearbest, please ask the support crew to respond to ticket T15110806311. They offered me two options, I chose one and now it takes way to long for support to respond.
More then ten days later.....quote:
[..]
It is even getting worse. I ordered in EU warehouse but they want me to send it back to china on my expences. Not acceptable at all!!
At this moment I want to warn people on Fok Forum for ttis way of treating the aftersales by Gearbest.
I even doubt if this is according to eu regulations.
They offerd me a resend for an extra payment of 20 dollar. I accepted that beacouse I need a phone and I need it fast (well that is not going to happen I am afraid).
Today I received a message that a manager disappoved the deal I already accepted and they want me to pay an extra 30 dollar for a resend.
If not solved by tomorrow I will make a paypall claim.
People on this forum: Think twice before ordering at Gearbest!
And again 9 days later. No phone is send. I protested against te raise to 30 dollar and did get the 20 dollar deal back. I did pay those 20 dollar a couple of days ago but still they did not resend the phone.
At this speed it will take months to get a working phone if you order at gearbest.
Well and the webcare here on Fok.... The last respond of gearbest was 15 december (and no, there is no newyears holliday in China that is still to come...). So do they really care for there customers?
At this speed it will take months to get a working phone if you order at gearbest.
Well and the webcare here on Fok.... The last respond of gearbest was 15 december (and no, there is no newyears holliday in China that is still to come...). So do they really care for there customers?
Hi, last thursday I made a support ticket on Gearbest.com because my Doogee Valencia Pro 2 suddenly stopped working (and I've been very carefull with it). So I received a ticket ID but no response whatsoever. When will you give a reply? Hope to hear from you soon. Tom
Hi, Gearbest kan ik niet meer bereiken om te vragen waarom ze hier geen antwoorden meer geven, tot die berichten gooi ik het topic maar even op slot om geen valse hoop te geven dat er hier webcare geleverd wordt.
Wil je contact met Gearbest, ga dan even naar hun site.
Wil je contact met Gearbest, ga dan even naar hun site.
