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Hello,quote:
sorry for lately reply.
the tracking umber is CN14424826766824 with CN post,but we can not catch the tracking info due to the products less than $40,but it will be arrived I believe.
sorry again.
Have a nice day!
Hi Sam,quote:Op dinsdag 3 november 2015 10:31 schreef Gearbest het volgende:
[..]
Hello,
sorry for lately reply.the tracking number is CN14390220091198 with CN post,which takes more time to get the product,and we can not find the shipping info when the products less than $40.and I believe you will get it soon.
sorry again.
Have a nice day!
Thanks, but... no thanks... This is the untrackable trackingnumber of my initial order/shipment. That shipment is almost 3 months ago and never arrived.
I was told that the item would be resended. I was asking for a tracking for the resended shipment.
So, do you have a tracking of the new shipment of my order?
Regards,
Ralph
Thank you for your answer. So, do you think I will receive the item anywhere these days? Because I have a feeling that something might went wrong. I'm waiting for quite a while already. It's a pity that it's impossible to check anything about my order...quote:
[..]
I am sorry for lately response,and the tracking number is CN14420421217829 with CN post,and the with less than $40,we can not find the shipping info.
hope that can help you!
Have a nice day！
Waar geen menselijkheid heerst, is het aan u om te streven naar humaniteit.
Hello,quote:
[..]
Thank you for your answer. So, do you think I will receive the item anywhere these days? Because I have a feeling that something might went wrong. I'm waiting for quite a while already. It's a pity that it's impossible to check anything about my order...
it's my pleasure to help you solve this problem,and I also have no idea bout whether it will be arrived these days ,you know we can not catch the tracking info.sorry for that.!
quote:
[..]
Hi Sam,
Thanks, but... no thanks... This is the untrackable trackingnumber of my initial order/shipment. That shipment is almost 3 months ago and never arrived.
I was told that the item would be resended. I was asking for a tracking for the resended shipment.
So, do you have a tracking of the new shipment of my order?
Regards,
Ralph
Hi,quote:
[..]
Hi Sam,
Thanks, but... no thanks... This is the untrackable trackingnumber of my initial order/shipment. That shipment is almost 3 months ago and never arrived.
I was told that the item would be resended. I was asking for a tracking for the resended shipment.
So, do you have a tracking of the new shipment of my order?
Regards,
Ralph
sorry again,can you send me the new order number?
thanks
Well, that is kind of the problem. Customer support told me they would resend the order. However, I never received a new order or tracking number.quote:
[..]
Hi,
sorry again,can you send me the new order number?
thanks
The initial Ticket# AT15093001738 and Order# WW1507140619284248.
Never received a new one.
Kind regards,
Ralph
Hello,quote:Op woensdag 4 november 2015 14:43 schreef ralph075 het volgende:
[..]
Well, that is kind of the problem. Customer support told me they would resend the order. However, I never received a new order or tracking number.
The initial Ticket# AT15093001738 and Order# WW1507140619284248.
Never received a new one.
Kind regards,
Ralph
I am sorry for that ,and I have contact the customer service and they have checked that,and send you a ticket and you can check it.
sorry again.and can you help me close the case ?Thanks a lot.
Have a nice day!
Thanks! I did receive a note in the ticketing system indeed. Now with information that helped me out.quote:
[..]
Hello,
I am sorry for that ,and I have contact the customer service and they have checked that,and send you a ticket and you can check it.
sorry again.and can you help me close the case ?Thanks a lot.
Have a nice day!
Yes, the case will be closed. No problem.
Thanks again and apologies for my nagging
What is soon? Another 3 days and nothing.quote:
[..]
Hello,
sorry for lately reply.
I have contact the customer service, they will check that ,and give you the answer soon.
Thanks
Have a nice day!
Hi,quote:
[..]
What is soon? Another 3 days and nothing.
I am sorry for that again,and I understand you totally,I have contacted our customer service again and they will check it ,and give you message as soon as possible.
Have a nice day!
They did just now. Thank you. Everything is oke now.quote:
[..]
Hi,
I am sorry for that again,and I understand you totally,I have contacted our customer service again and they will check it ,and give you message as soon as possible.
Have a nice day!
Hi,
I received my Doogee phone today from the Gearbest UK, but it is the wrong color, I made a ticket at your website, how long will it take until this has been solved?
I received my Doogee phone today from the Gearbest UK, but it is the wrong color, I made a ticket at your website, how long will it take until this has been solved?
Hi,
I've bought an Eken H9 cam! Order No.:W1511020739426104.
I've fully charged the battery, but when turning the device on it goed from 98% to 82% in around 10 seconds.
Is this normal, do I have to wait for a moment or do I have to charge it more times?
I've bought an Eken H9 cam! Order No.:W1511020739426104.
I've fully charged the battery, but when turning the device on it goed from 98% to 82% in around 10 seconds.
Is this normal, do I have to wait for a moment or do I have to charge it more times?
"I don't know things I'm supposed to know, but I do know things I'm not supposed to know"
Hi，quote:
Hello Gearbest,
Do you have the Leagoo Elite 1 in stock in the EU warehouse?
Great, Gert.
I am sorry for lately reply and sorry for the Leagoo Elite 1 out of stock in the EU warehouse,
but the LEAGOO Elite 5 is in stock.
http://www.gearbest.com/cell-phones/pp_211804.html?wid=3
Hope that can help you!
Have a nice day!
Hi,quote:
[..]
They did just now. Thank you. Everything is oke now.
I am sorry for lately reply.
Can you tell me the ticket number?
Thank you!
Have a nice day!
Hello,quote:
Hi,
I've bought an Eken H9 cam! Order No.:W1511020739426104.
I've fully charged the battery, but when turning the device on it goed from 98% to 82% in around 10 seconds.
Is this normal, do I have to wait for a moment or do I have to charge it more times?
I am sorry for the lately reply.
It is normal.and for the first time you charge the battery,it need to be charged full 12 hours,which can protect the battery.
Thank you !
Hope that can help you !
Have a nice day!
Hi,quote:
[..]
They did just now. Thank you. Everything is oke now.
Welcome!
Have a nice day!
Hi,
There was a problem with the tablet 11.11 order with the coupon code. Can you please cancel mine order and refund?
WW1511110311285198
Thank you.
There was a problem with the tablet 11.11 order with the coupon code. Can you please cancel mine order and refund?
WW1511110311285198
Thank you.
can you look into order nr: WP1507262335186538
i never received it because it went back to you.
i have info now from DPD, so maybe you can help?
i never received it because it went back to you.
i have info now from DPD, so maybe you can help?
Hello,quote:
Hi,
Why does code 01111 fail?
[ afbeelding ]
Thank you for your info.Alright,I will help you.
But can you tell me what problem you have got?and I will try my best to help you to solve this.
Have a nice day!
Hello,quote:
Hi,
Why does code 01111 fail?
[ afbeelding ]
Can you tell me more details?about which product?
Thank you!
Have a nice day!
Hello,quote:
Hi,
There was a problem with the tablet 11.11 order with the coupon code. Can you please cancel mine order and refund?
WW1511110311285198
Thank you.
The customer service is dealing with the order.
Have a nice day!
Aries
Hello，quote:
can you look into order nr: WP1507262335186538
i never received it because it went back to you.
i have info now from DPD, so maybe you can help?
I have contact with our customer service and she gave me the info.
The package of the order WP1507262335186538 was accepted at the order holder's address on 8th Oct. ,if the holder do not receive the package,please contact the local claims.
Thank you!
Hope that can help you
Have a nice day!
