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some advice from me, use the FOKNLAB coupon for 10% discountquote:Op donderdag 24 september 2015 12:50 schreef µ het volgende:
Hi AB, I won a quadcopter from you
This one: https://www.allbuy.com/de(...)0MP-HD-Camera-144517
I wonder if I can order more batteries?
What is you advice?
quote:Op vrijdag 25 september 2015 08:18 schreef Allbuy het volgende:
Hello,
Here is the replacement battery - https://www.allbuy.com/detail/WSX--MX-X6A-B05-6-Port-Charger-6-37V-750mA-25C-Li-Battery-for-JJRC-H12C--DFD-F181--MJX-X400-3A-US-Plug-with-EU-Adapter-148097
Preparing for one more replacement battery if you are planning to go out for fun without any power charger.
[..]
Hmmz, what is happening here?quote:Op vrijdag 25 september 2015 08:22 schreef rene90 het volgende:
[..]
some advice from me, use the FOKNLAB coupon for 10% discount
I put the thing in my cart, then I have no option to enter the coupon?
జ్ఞా
one step further in the processquote:Op vrijdag 25 september 2015 16:54 schreef µ het volgende:
[..]
[..]
Hmmz, what is happening here?
I put the thing in my cart, then I have no option to enter the coupon?
if you go to checkout or something like that you will go the the coupon screen. When you are at your shopping basket it's the button on the right. After that you can still select payment with paypal.quote:
Op 
Use the other checkout option, you can still pay with PayPal.quote:
Damn, 7 seconds too slow
:: Not an expert, but I play one on the web ::
:: Dodgereviews @ YouTube ::
:: Dodgereviews @ YouTube ::
.
Hello Vivian,quote:
[..]
Hi eddepetfokt,
I am soooooooooo sorry for the delay!
The refund is already done, transaction ID 0H560823M5975424K
Take a check and let me know if there is still any problem.
Oh no~ it is a mistake cause by the stupid system, somehow it didn't update your order state into refund request. I have submitted the system bug and notice all the staff involved. Now that it is fixed and we believe the same issue would not happen again.
To show our sincere apology on this issue, apart from the full refund, we would arrange a reshipment for you as the compensation, is that OK?
Again, many apologies.
Best regards,
Just a reminder that i still not received the item ypu promissed. In fact it has never been sent by Allbuy. The trackingnumber you gave me still says ' pre advised'.
Can you please check the status?
Hello Allbuy!
I ordered a Xiaomi Mi Headphones pair a week or 2 ago, and they already arrived! They look stunning and the sound is quite good, but as soon as I even remotely move my head, the right earclamp makes a horrible sound. It has some loose component in it, making it impossible to listen to music when moving my head even a little.This means I can't really wear it on my bike, which was the main reason to purchase this pair of headphones.
Is there any way I can fix this?
I ordered a Xiaomi Mi Headphones pair a week or 2 ago, and they already arrived! They look stunning and the sound is quite good, but as soon as I even remotely move my head, the right earclamp makes a horrible sound. It has some loose component in it, making it impossible to listen to music when moving my head even a little.This means I can't really wear it on my bike, which was the main reason to purchase this pair of headphones.
Is there any way I can fix this?
Nobody exists on purpose. Nobody belongs anywhere. We're all going to die. Come watch TV.
Received the replacement speaker today. Thanks for that!quote:
[..]
Hello dodge_911,
Have PM you the tracking code for your reshipment. Please take a check.
Have a nice day.
Thanks,
Sadly, it has the same problem as the previous one I received.
:: Not an expert, but I play one on the web ::
:: Dodgereviews @ YouTube ::
:: Dodgereviews @ YouTube ::
Hi eddepetfokt,quote:
[..]
Hello Vivian,
Just a reminder that i still not received the item ypu promissed. In fact it has never been sent by Allbuy. The trackingnumber you gave me still says ' pre advised'.
Can you please check the status?
Sorry for my late respond since it was our National holiday last 7days.
1. I have rechecked and reconfirmed with our warehouse staff, your item has been reshipped.
2. I track the order, it shows "pre- advised" which means the parcel has not got to NL post yet, but it is in the way. Please do not worry, as I mentioned, it's been Chinese National holiday for the last whole 7days. Shipment is also been a little bit affected which you still could not see updates about the tracking info. And also, updates on the tracking site is usually delayed.
3. Please do not worry, and let's wait more a few days and I would be here with any updates about your reshipment.
Thank you so much for your patience and understanding!
Hi Brammetjuh94,quote:
Hello Allbuy!
I ordered a Xiaomi Mi Headphones pair a week or 2 ago, and they already arrived! They look stunning and the sound is quite good, but as soon as I even remotely move my head, the right earclamp makes a horrible sound. It has some loose component in it, making it impossible to listen to music when moving my head even a little.This means I can't really wear it on my bike, which was the main reason to purchase this pair of headphones.
Is there any way I can fix this?
Sorry for my late respond since I just got back from my holiday and I am really sorry for the product problem you are facing.
Please tell me your order number and if possible, maybe you could send me pics or video to show me the situation as you have mentioned there maybe some loose component in it. It would be much helpful to solve the problem out.
Thanks and please do not worry it would be on our full responsibility to take care of this problem.
Regards,
Hi dodge_911,quote:Op dinsdag 6 oktober 2015 15:08 schreef dodge_911 het volgende:
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Received the replacement speaker today. Thanks for that!
Sadly, it has the same problem as the previous one I received.
It is really sad news that our reshipment hasn't satisfied you.
1. Is the problem exactly the same with the previous one?
2. Is there any damage on the parcel?
3. Do you have any idea or local help to adjust the speaker?
I check our history sale about this xiaomi speaker, we never occur to the problem like you, both have no same situation on other xiaomi forum. We are sure that our xiaomi product is original so if this problem remains, we would consider escalate it into xiaomi company to improve this problem.
Last, I would suggest a refund to you and we are sincerely sorry for all the inconvenience has caused.
Regards,
Hi Allbuy,quote:
[..]
Hi Brammetjuh94,
Sorry for my late respond since I just got back from my holiday and I am really sorry for the product problem you are facing.
Please tell me your order number and if possible, maybe you could send me pics or video to show me the situation as you have mentioned there maybe some loose component in it. It would be much helpful to solve the problem out.
Thanks and please do not worry it would be on our full responsibility to take care of this problem.
Regards,
Not a problem, i expected that!
The order number is 20150918175918201.
I would love to make a video or take a picture, but I can't quite see the loose component. I tried removing the removable earcuffs, but i still can't see anything that doesn't look right. It also isnt solved by swapping the earcuffs with the non-pleather ones.
So a I took a picure, but simply put I can't get the actual defect on camera.
Thank you for taking the time to respond.
Nobody exists on purpose. Nobody belongs anywhere. We're all going to die. Come watch TV.
Thank you for your response.quote:
[..]
Hi dodge_911,
It is really sad news that our reshipment hasn't satisfied you.
1. Is the problem exactly the same with the previous one?
2. Is there any damage on the parcel?
3. Do you have any idea or local help to adjust the speaker?
I check our history sale about this xiaomi speaker, we never occur to the problem like you, both have no same situation on other xiaomi forum. We are sure that our xiaomi product is original so if this problem remains, we would consider escalate it into xiaomi company to improve this problem.
1. Yes, it has exactly the same problem as the previous one
2. I took pictures of the package, it was not damaged
3. After I received confirmation for a replacement, I took the other one to an electronics engineer, so he maybe could figure out what's causing the noise. He found nothing obvious that could be the cause of the noise.
I have heard of others that also experience the same noise as I do on another forum.
I will accept the refund.quote:Last, I would suggest a refund to you and we are sincerely sorry for all the inconvenience has caused.
As for the apologies, thank you for your sincerity and all the help.
Is there any information that you need from me for the refund?
:: Not an expert, but I play one on the web ::
:: Dodgereviews @ YouTube ::
:: Dodgereviews @ YouTube ::
Hi Brammetjuh94,quote:
[..]
Hi Allbuy,
Not a problem, i expected that!
The order number is 20150918175918201.
I would love to make a video or take a picture, but I can't quite see the loose component. I tried removing the removable earcuffs, but i still can't see anything that doesn't look right. It also isnt solved by swapping the earcuffs with the non-pleather ones.
So a I took a picure, but simply put I can't get the actual defect on camera.
[ afbeelding ]
Thank you for taking the time to respond.
Thanks for your quick reply.
I guess you must copy a wrong order number because I check it is in closed status. Please confirm this with me.
Thanks,
Order No.: 20150918180443389quote:
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Hi Brammetjuh94,
Thanks for your quick reply.
I guess you must copy a wrong order number because I check it is in closed status. Please confirm this with me.
Thanks,
I think I copied the order number from a previous order! So sorry to waste your time, apologies.
Nobody exists on purpose. Nobody belongs anywhere. We're all going to die. Come watch TV.
Hi,quote:
[..]
Thank you for your response.
1. Yes, it has exactly the same problem as the previous one
2. I took pictures of the package, it was not damaged
3. After I received confirmation for a replacement, I took the other one to an electronics engineer, so he maybe could figure out what's causing the noise. He found nothing obvious that could be the cause of the noise.
I have heard of others that also experience the same noise as I do on another forum.
[..]
I will accept the refund.
As for the apologies, thank you for your sincerity and all the help.
Is there any information that you need from me for the refund?
Have already passed your refund request to our accounting, usually it would be fulfilled within couple business days.
Thank you for your patience and support.
Any update for me?quote:
[..]
Hi,
Have already passed your refund request to our accounting, usually it would be fulfilled within couple business days.
Thank you for your patience and support.
Nobody exists on purpose. Nobody belongs anywhere. We're all going to die. Come watch TV.
Hi,quote:
Have passed your question to our product manager and I would get back to you with the solution. One more question to be confirmed, so is the headphone is still working for you?
Thank you so much for your patience and support, and don't worry, we would take full responsibility.
Hi,quote:
[..]
Hi,
Have passed your question to our product manager and I would get back to you with the solution. One more question to be confirmed, so is the headphone is still working for you?
Thank you so much for your patience and support, and don't worry, we would take full responsibility.
The audio is still working, as long as I keep my head steady nothing's wrong, but as soon as I move it I get the problem.
With kind regards,
Bram
Nobody exists on purpose. Nobody belongs anywhere. We're all going to die. Come watch TV.
I received the refund this morning.quote:
[..]
Hi,
Have already passed your refund request to our accounting, usually it would be fulfilled within couple business days.
Thank you for your patience and support.
Thank you for all your help in this matter.
:: Not an expert, but I play one on the web ::
:: Dodgereviews @ YouTube ::
:: Dodgereviews @ YouTube ::
Always my pleasure.quote:
[..]
I received the refund this morning.
Thank you for all your help in this matter.
Thank you so much for your support.
Have a nice day.
Dear Allbuy,
When I can expect you to ship the resend for my order 20150730185624604 that was lost during transit? On the 30th of September you have filed a complaint to the postal company and now it has been days since you finally confirmed that the package is lost and I asked for a resend.
Cheers.
When I can expect you to ship the resend for my order 20150730185624604 that was lost during transit? On the 30th of September you have filed a complaint to the postal company and now it has been days since you finally confirmed that the package is lost and I asked for a resend.
Cheers.
Hi,quote:
Dear Allbuy,
When I can expect you to ship the resend for my order 20150730185624604 that was lost during transit? On the 30th of September you have filed a complaint to the postal company and now it has been days since you finally confirmed that the package is lost and I asked for a resend.
Cheers.
I am so sorry for the lost and it must be some system error that your order missed to be resend.
Your order has been re-put into the resend list now, and it would be resent asap, and tracking number would be sent to your email inbox via system, please remember to check then.
Thank you so much for your understanding and patience.
Regards,
Hi Allbuy,quote:
Hi,
I am so sorry for the lost and it must be some system error that your order missed to be resend.
Your order has been re-put into the resend list now, and it would be resent asap, and tracking number would be sent to your email inbox via system, please remember to check then.
Thank you so much for your understanding and patience.
Regards,
Thanks for your help, the same day that you replied, I was informed of a new order assigned to my name. A few days later, I got a shipping notification, but without a tracking code... Could you have a look whether there is a tracking code for 20151022095311806?
Hi,quote:
[..]
Hi Allbuy,
Thanks for your help, the same day that you replied, I was informed of a new order assigned to my name. A few days later, I got a shipping notification, but without a tracking code... Could you have a look whether there is a tracking code for 20151022095311806?
Sorry for any inconvenience.
The tracking number is SGKEN1590008513, it is sent via DHL eCommerce, tracking site: http://webtrack.dhlglobalmail.com/
Have a nice day;)
Hi Allbuy!
My order is: 20151104211323352
I did pay for the order but it says still unpaid in my account.
Could you look in to this?
Best regards,
Robert
My order is: 20151104211323352
I did pay for the order but it says still unpaid in my account.
Could you look in to this?
Best regards,
Robert
MisterTao.com / Buyincoins - recommender: RobertNL
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
Hi Robert,quote:
Hi Allbuy!
My order is: 20151104211323352
I did pay for the order but it says still unpaid in my account.
Could you look in to this?
Best regards,
Robert
Sorry for any inconvenience.
Could you please tell me the transaction ID so I could check?
Thanks,
Vivian
Hi,quote:
[..]
Hi Robert,
Sorry for any inconvenience.
Could you please tell me the transaction ID so I could check?
Thanks,
Vivian
I did send you a private message with the information.
MisterTao.com / Buyincoins - recommender: RobertNL
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
Reviews/mindfarts: http://gearbullet.tweakblogs.net/
