Does she have an account on FOK? , if she is going to deal the taobao orders it would be easier for usquote:Op donderdag 21 mei 2009 22:49 schreef jack-peng het volgende:
[..]
Yep
Rachel is a very Humor girl...Always talking joke to me
Gewoon e-mail? :pquote:Op donderdag 21 mei 2009 22:54 schreef Swindler het volgende:
[..]
Does she have an account on FOK? , if she is going to deal the taobao orders it would be easier for us
then the DX Customer service manager Tiffany and raindy allowed me to working in DX as customer service staff.quote:Op donderdag 21 mei 2009 22:53 schreef SanderXX0X het volgende:
Jack, what was your job at Dealextreme? Salesmanager, customer service?
quote:Op donderdag 21 mei 2009 22:55 schreef Mr.Houdoe het volgende:
[..]
Gewoon e-mail? :p
dealperfectcs02[a.t]gmail.com
quote:Op donderdag 21 mei 2009 22:53 schreef SanderXX0X het volgende:
Jack, what was your job at Dealextreme? Salesmanager, customer service?
AD?quote:Op donderdag 21 mei 2009 22:56 schreef jack-peng het volgende:
[..]
Customer service staff
DX do not have any salesman,DX do not provide personal service.
Only volumerate has a salesman Alex who in charge of wholesale order.
If there is a salesman for DX,it is the boss himself ,he spend money to post AD all over the world.
I know where he put AD,and I will put AD 2 month later too,but now my biggset problem is to updat items to at least 2000 SKU
Don't you are afraid that when your site gets too big , you will get problems with paypal ?quote:Op donderdag 21 mei 2009 22:56 schreef jack-peng het volgende:
[..]
Customer service staff
DX do not have any salesman,DX do not provide personal service.
Only volumerate has a salesman Alex who in charge of wholesale order.
If there is a salesman for DX,it is the boss himself ,he spend money to post AD all over the world.
I know where he put AD,and I will put AD 2 month later too,but now my biggset problem is to updat items to at least 2000 SKU
I will ask rachel to register an account here.quote:Op donderdag 21 mei 2009 22:54 schreef Swindler het volgende:
[..]
Does she have an account on FOK? , if she is going to deal the taobao orders it would be easier for us
quote:Op donderdag 21 mei 2009 22:58 schreef Swindler het volgende:
[..]
Dont you are afraid that when your site gets to big , you will get problems with paypal ?
You can add her MSN also ,her Email is dealperfectcs02@gmail.comquote:Op donderdag 21 mei 2009 22:55 schreef Mr.Houdoe het volgende:
[..]
Gewoon e-mail? :p
dealperfectcs02[a.t]gmail.com
quote:
I think Swindler was hoping you'd hook him up with Rachel.. Well, too bad for him.quote:Op donderdag 21 mei 2009 22:49 schreef jack-peng het volgende:
[..]
Yep
Rachel is a very Humor girl...Always talking joke to me
Hey, that sounds like a great initiative..! Some users over here are starting to get quite handy with TaoBao, but there must be some tricks we don't know yet..quote:Op donderdag 21 mei 2009 22:19 schreef jack-peng het volgende:
I will made a teaching article to tell FOK members how to use taobao ,and how to find cheap items but with good supplier.
I need to make some photo and updated on tynipic.com
quote:Op donderdag 21 mei 2009 22:58 schreef Swindler het volgende:
[..]
Don't you are afraid that when your site gets too big , you will get problems with paypal ?
Good to hear thatquote:Op donderdag 21 mei 2009 23:06 schreef jack-peng het volgende:
[..]
Currently ,for my 2000 orders ,I just get 3 paypal complaint ,and I have handled the 3 complaint perfectly.So,currently ,my paypal account is in Perfect status.
For package shipping to Holland ,I just want to say: Perfect!
For my 800 package send to Holland last month,only one 7$ is missing on the way,one knife order has problem in the custom,all the other package are arrived without problem.Some package arrived even in 5 days ,but the longest package takes 24 days.
But frankly speaking ,Holland post office is very perfect,I love Holland customer ,it is very very very hard to meet a mising order to Holland.
So my customer just need to ensure their paypal address is correct
quote:Op donderdag 21 mei 2009 23:00 schreef neo2000 het volgende:
[..]
[..]
I think Swindler was hoping you'd hook him up with Rachel.. Well, too bad for him.
[..]
Hey, that sounds like a great initiative..! Some users over here are starting to get quite handy with TaoBao, but there must be some tricks we don't know yet..![]()
And.. I don't know if you have noticed.. But you started a watches craze amongst Fok! members..The last couple of topics, the main subject was watches from your site and from TaoBao..
Hij legde het ook uit bij mijn Rolex Daytonaquote:Op donderdag 21 mei 2009 23:09 schreef jack-peng het volgende:
[..]
Thank you !!
And for some watch ,there are some customer always ask me how to set the small clock,and they ask me if the watch is defective,,That is because they do not know how to set it.I will write a new topic about how to set watch later.Need to perpare photo
Yepquote:
The fee from Holland to HongKong is just ¤7 EURO, that's about $10 USD.quote:Op donderdag 21 mei 2009 23:15 schreef jack-peng het volgende:
[..]
Yep
And when I was working in DX,the most missing order are from Brazil and Britain.
For Brazil ,the package below 15$ (without tracking number ) easily got missed on the way,DX need to pay a lot of money for missing order sent to Brazil.
And for Britain,there always order missing on the way too,and some are big order ,which about 100+$,maybe Britain is much richer than Brazil.
When I open the customer service system ,always receive a lot of complaint from Britain and Brazil customer.![]()
For Holland customer ,there are 2 problems.
1st ,EMS service is not available here,Because I can get very very nice discount on EMS shipping ,for package over 2KG,shipping via EMS is a better choice,it is asfe and fast ,and the price will not higher than airmail,it is a pity that II can not ship big package to Holland via EMS.
2nd ,if items are defectived ,the returning shipping fee from Holland to Chinese is rather expensive.
quote:Op donderdag 21 mei 2009 23:20 schreef SanderXX0X het volgende:
[..]
The fee from Holland to HongKong is just ¤7 EURO, that's about $10 USD.
I order a lot from another supplier and he just sends it with EMS?
Why is EMS not available for Holland ? Is it TNT ?quote:Op donderdag 21 mei 2009 23:22 schreef jack-peng het volgende:
[..]
Are you sure it is EMS ???
As you can see in DX website ,it said ,EMS (except for Holland)
Only DHL is available
Yes I am sure. It comes with a box with a sticker from EMS.quote:Op donderdag 21 mei 2009 23:22 schreef jack-peng het volgende:
[..]
Are you sure it is EMS ???
As you can see in DX website ,it said ,EMS (except for Holland)
Only DHL is available
Located in Shenzhen, near HongKongquote:Op donderdag 21 mei 2009 23:28 schreef SanderXX0X het volgende:
[..]
Yes I am sure. It comes with a box with a sticker from EMS.
This company is also located in HongKong, I believe, I am not sure.
Misschien kan dit sinds kort omdat de postmarkt is vrijgegevenquote:Op donderdag 21 mei 2009 23:28 schreef SanderXX0X het volgende:
[..]
Yes I am sure. It comes with a box with a sticker from EMS.
This company is also located in HongKong, I believe, I am not sure.
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