Van het internationaal forum:
Discon Rumours ??
by hilary@Lush on Wed Apr 29, 2009 8:23 am
I am told there has been a bit of a kerfuffle about discons.
I can't find the thread - and haven't time to look any more pages back, so thought I would start a new one !!
As I have previously said - there is a huge list of suggested Discons doing the rounds of Lush UK, and our partner countries. We have not done much disconning lately, so there is a bit of a big list of products that are our bottom sellers and haven't been dealt with or reviewed for ages.
The list causes discussion and debate within Lush every time it is brought out !!
The mafia meeting last week was cancelled - at which it was hoped to reach a final decision/consensus. Instead a mafia meeting is planned for this Thurs. Hopefully Discons will be on the agenda, if we have time - when decisions can be made over whether to discon the full list, or to continue the debate and decide if some of the list deserves to stay for whatever differing reasons.
Once there is a firm decision, then you guys will be amongst the first to know.
On the subject of informing you about Discons; there is a tricky balance that has to be found. Because I log on to the forum most evenings from home, in the past I have come out of mafia meetings and posted a list of new discons that night. This has meant that the forum knows BEFORE the Lush internal communications system grinds into action. This has caused upset sometimes with shop managers and staff, when forumites go into their shops and tell them the news that has yet to come through to their shops in any official capacity. For this reason, I no longer post Discon info straight after mafia meetings - but instead allow our internal systems to operate, and then post info on the forum when I know that the shops are also being informed. I think this is fair and just.
I hope that addresses some of the issues in the thread that I cannot find !?
hilary @ Lush
hilary@Lush
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