Dear, sorry for late reply. because recently i have a new year holiday. And yesterday i start work. Dear, still have something need me to help you?quote:Op zondag 7 februari 2016 14:14 schreef rene90 het volgende:
Hi,
I tried to order a watch storage box, but when you go through Paypal and i continue for the price of $10,32, i get a screen with all the shipment options that will add 10-15 dollar to the price. Why is that so expensive?
Dear, thank you for tell me this. Now if you still can't do it?quote:Op zondag 21 februari 2016 14:48 schreef no1uknow het volgende:
Hi Tomtop webcare, on your website in my accountsettings i cannot change the country of residence. I select the Netherlands but it stays on United States. Both in Safari and Chrome. Is this a known issue?
It's more feedback for your store. It's a lot better if the customer can see the prices with shipping or that it's clear how much it will be. In this case, i select a watchbox, i went to paypal and paid for 10,32 dollar, and then i get back to the website of Tomtop and i needed to pay extra for shipping (15 dollar or something).quote:Op dinsdag 23 februari 2016 07:45 schreef Tomtop het volgende:
[..]
Dear, sorry for late reply. because recently i have a new year holiday. And yesterday i start work. Dear, still have something need me to help you?
Dear, many our products not free shipping, need customer pay the shipping price. Can you send to me the watchbox link? I will help you check if i can make a coupon for you? Thank you very much!quote:Op dinsdag 23 februari 2016 07:51 schreef rene90 het volgende:
[..]
It's more feedback for your store. It's a lot better if the customer can see the prices with shipping or that it's clear how much it will be. In this case, i select a watchbox, i went to paypal and paid for 10,32 dollar, and then i get back to the website of Tomtop and i needed to pay extra for shipping (15 dollar or something).
I already bought the watchbox somewhere else.quote:Op dinsdag 23 februari 2016 07:58 schreef Tomtop het volgende:
[..]
Dear, many our products not free shipping, need customer pay the shipping price. Can you send to me the watchbox link? I will help you check if i can make a coupon for you? Thank you very much!
Dear, i understood what you said. Thank you for your kindly reminder. We will try my best to improve it.quote:Op dinsdag 23 februari 2016 08:03 schreef rene90 het volgende:
[..]
I already bought the watchbox somewhere else.
What i mean is, it's strange that you don't see shipping prices before you pay with paypal,
How it's like now:
-I see a watchbox for 10.32 dollar
-I don't see any shipping fee at the product, I put it in the basket and pay
-I pay with Paypal (and i think it's finished)
-I get a screen to add shipping for 15-20 dollar (and i cancel because of this issue, and i have a negative experience).
Hope you understand that the better way is to let the customer see the shipping fee before going to paypal.
Hi.quote:
TomTop heeft FOK! verlaten, dus ik zou als ik jou was maar via een ander kanaal contact zoeken.quote:Op maandag 31 oktober 2016 10:43 schreef AlwaysConnected het volgende:
Hi,
The Oukitel Pro 6000 broke yesterday
It wont Go on with Power button, it will not charge any more
I could turn it on by vinger print because there was Power on it
I think i Have problem when Power is gone
I sent an email on the chat at your site
Ok bedanktquote:Op maandag 31 oktober 2016 11:13 schreef wolfrolf het volgende:
[..]
TomTop heeft FOK! verlaten, dus ik zou als ik jou was maar via een ander kanaal contact zoeken.
|
Forum Opties | |
---|---|
Forumhop: | |
Hop naar: |