abonnementen ibood.com bol.com
pi_159300919
registreer om deze reclame te verbergen
TOMTOP opgericht in 2004 en sindsdien zijn we een van de snelst groeiende Chinese e-commerce websites. Het actuele assortiment bestaat uit meer dan 100.000 producten, hebben we meer dan duizend werknemers .We hebben al opgezet veel overzeese magazijnen. Zoals het Verenigd Koninkrijk, de VS, DE en ES magazijnen. We houdt zich vooral bezig verschillende artikelen voor dagelijks gebruik producten. Wij zijn gespecialiseerd in video games, computer accessoires, mobiele telefoon accessoires, kleding, huis- en tuinartikelen, sieraden, mediaspeler, auto-accessoires, RC modellen en accessoires en ga zo maar door.
Bij TOMTOP bieden wij onze klanten de beste deals, en hen te helpen vinden van de meest populaire producten. Natuurlijk is het ook erg belangrijk om onze klanten de beste service en ondersteuning.
Wij hopen u zo goed mogelijk van dienst en doen alles om u te helpen om de tevredenheid te voltooien!
pi_159725483
Hi,

I tried to order a watch storage box, but when you go through Paypal and i continue for the price of $10,32, i get a screen with all the shipment options that will add 10-15 dollar to the price. Why is that so expensive?
Chinaphones / andere artikelen: www.fok.nl/tag/chinaopfok
Top 5 China producten
  zondag 21 februari 2016 @ 14:48:59 #3
119995 no1uknow
klokovspin.com
pi_160092001
Hi Tomtop webcare, on your website in my accountsettings i cannot change the country of residence. I select the Netherlands but it stays on United States. Both in Safari and Chrome. Is this a known issue?
Op zaterdag 28 november 2015 09:52 schreef seto het volgende:
wow sander is een echte seksgod
pi_160138325
registreer om deze reclame te verbergen
quote:
0s.gif Op zondag 7 februari 2016 14:14 schreef rene90 het volgende:
Hi,

I tried to order a watch storage box, but when you go through Paypal and i continue for the price of $10,32, i get a screen with all the shipment options that will add 10-15 dollar to the price. Why is that so expensive?
Dear, sorry for late reply. because recently i have a new year holiday. And yesterday i start work. Dear, still have something need me to help you?
pi_160138337
quote:
2s.gif Op zondag 21 februari 2016 14:48 schreef no1uknow het volgende:
Hi Tomtop webcare, on your website in my accountsettings i cannot change the country of residence. I select the Netherlands but it stays on United States. Both in Safari and Chrome. Is this a known issue?
Dear, thank you for tell me this. Now if you still can't do it?
pi_160138357
quote:
0s.gif Op dinsdag 23 februari 2016 07:45 schreef Tomtop het volgende:

[..]

Dear, sorry for late reply. because recently i have a new year holiday. And yesterday i start work. Dear, still have something need me to help you?
It's more feedback for your store. It's a lot better if the customer can see the prices with shipping or that it's clear how much it will be. In this case, i select a watchbox, i went to paypal and paid for 10,32 dollar, and then i get back to the website of Tomtop and i needed to pay extra for shipping (15 dollar or something).
Chinaphones / andere artikelen: www.fok.nl/tag/chinaopfok
Top 5 China producten
pi_160138406
registreer om deze reclame te verbergen
quote:
0s.gif Op dinsdag 23 februari 2016 07:51 schreef rene90 het volgende:

[..]

It's more feedback for your store. It's a lot better if the customer can see the prices with shipping or that it's clear how much it will be. In this case, i select a watchbox, i went to paypal and paid for 10,32 dollar, and then i get back to the website of Tomtop and i needed to pay extra for shipping (15 dollar or something).
Dear, many our products not free shipping, need customer pay the shipping price. Can you send to me the watchbox link? I will help you check if i can make a coupon for you? Thank you very much!
pi_160138443
quote:
0s.gif Op dinsdag 23 februari 2016 07:58 schreef Tomtop het volgende:

[..]

Dear, many our products not free shipping, need customer pay the shipping price. Can you send to me the watchbox link? I will help you check if i can make a coupon for you? Thank you very much!
I already bought the watchbox somewhere else.

What i mean is, it's strange that you don't see shipping prices before you pay with paypal,

How it's like now:
-I see a watchbox for 10.32 dollar
-I don't see any shipping fee at the product, I put it in the basket and pay
-I pay with Paypal (and i think it's finished)
-I get a screen to add shipping for 15-20 dollar (and i cancel because of this issue, and i have a negative experience).

Hope you understand that the better way is to let the customer see the shipping fee before going to paypal.
Chinaphones / andere artikelen: www.fok.nl/tag/chinaopfok
Top 5 China producten
pi_160138581
quote:
0s.gif Op dinsdag 23 februari 2016 08:03 schreef rene90 het volgende:

[..]

I already bought the watchbox somewhere else.

What i mean is, it's strange that you don't see shipping prices before you pay with paypal,

How it's like now:
-I see a watchbox for 10.32 dollar
-I don't see any shipping fee at the product, I put it in the basket and pay
-I pay with Paypal (and i think it's finished)
-I get a screen to add shipping for 15-20 dollar (and i cancel because of this issue, and i have a negative experience).

Hope you understand that the better way is to let the customer see the shipping fee before going to paypal.
Dear, i understood what you said. Thank you for your kindly reminder. We will try my best to improve it. *O*
pi_163484409
On 23 June I ordered a Vernee Apollo Lite in silver with my regular account. I paid during the order process with paypal. The e-mail address used for Paypal differs from the e-mail used for my Tomtop account.

I received confirmation of payment from you on the Paypal e-mail address. However, when I log in on TomTop, my paid order does not show up in any status overviews. Only an old order that I did not pay for.

Trying to log in with the paypal address results in a comment that that e-mail address is unknown to you.

I tried to resolve this issue by e-mail, but all I got was a response that payment was received but the phone was not yet in stock (dated June 28). The ordernumber isBN16F23I4732-UXSWFX.

I would like to see my order show up in my regular account, so I can track its progress.
  donderdag 7 juli 2016 @ 20:50:41 #11
13633 wolfrolf
Adjunct directeur Faxbureau
pi_163587888
quote:
0s.gif Op vrijdag 8 juli 2016 12:19 schreef Tomtop het volgende:
lure quote
Hi.

Can I get a refund on order AN16F23D5640-QXBAD3

I received the watch with a broken display window, broken printboard and empty batteries.

Thanks.

[ Bericht 6% gewijzigd door wolfrolf op 08-07-2016 17:01:35 ]
Op vrijdag 28 oktober 2011 23:12 schreef Cee het volgende:
Die heeft er een broertje Dotan.
Op woensdag 22 juli 2015 12:52 schreef Cee het volgende:
Een broekie dat genaaid moet worden is nooit grappig.
  vrijdag 8 juli 2016 @ 20:42:14 #12
26568 AlwaysConnected
Alwaysconnected
pi_163609299
Ordered an oukitel 60000 pro
Good shopping, good Webcare on chat

No complaints
pi_163666599
Hi,
I pre-ordered a Vernee Apollo Lite at your shop. Vernee has said that they dispatched their phones to the sellers on July 10. Could you let me know when TomTop will start shipping the Apollo Lite out? I hope I get it soon because my current device is dying..
Thank you!
Ynze
pi_166322230
Hi,

The Oukitel Pro 6000 broke yesterday
It wont Go on with Power button, it will not charge any more
I could turn it on by vinger print because there was Power on it
I think i Have problem when Power is gone

I sent an email on the chat at your site
  maandag 31 oktober 2016 @ 11:13:56 #15
13633 wolfrolf
Adjunct directeur Faxbureau
pi_166322706
quote:
0s.gif Op maandag 31 oktober 2016 10:43 schreef AlwaysConnected het volgende:
Hi,

The Oukitel Pro 6000 broke yesterday
It wont Go on with Power button, it will not charge any more
I could turn it on by vinger print because there was Power on it
I think i Have problem when Power is gone

I sent an email on the chat at your site
TomTop heeft FOK! verlaten, dus ik zou als ik jou was maar via een ander kanaal contact zoeken.
Op vrijdag 28 oktober 2011 23:12 schreef Cee het volgende:
Die heeft er een broertje Dotan.
Op woensdag 22 juli 2015 12:52 schreef Cee het volgende:
Een broekie dat genaaid moet worden is nooit grappig.
pi_166337452
quote:
1s.gif Op maandag 31 oktober 2016 11:13 schreef wolfrolf het volgende:

[..]

TomTop heeft FOK! verlaten, dus ik zou als ik jou was maar via een ander kanaal contact zoeken.
Ok bedankt
  dinsdag 1 november 2016 @ 12:45:09 #17
13633 wolfrolf
Adjunct directeur Faxbureau
pi_166344489
quote:
1s.gif Op maandag 31 oktober 2016 22:38 schreef AlwaysConnected het volgende:

[..]

Ok bedankt
graag gedaan

groetjes
Op vrijdag 28 oktober 2011 23:12 schreef Cee het volgende:
Die heeft er een broertje Dotan.
Op woensdag 22 juli 2015 12:52 schreef Cee het volgende:
Een broekie dat genaaid moet worden is nooit grappig.
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